Secure Mobile Access 12.4 Administration Guide

Import and Export Error Messages

The following error messages may occur when importing or exporting a CSV file. If an error is encountered during import, no data is imported. Therefore, you must correct the error before the file can be imported.

Duplicate user names If the same user name (case-insensitive) appears in more than one record in the CSV file, an error message identifies the user name and line on which the duplicate user name appears.
Wrong number of data columns If a record contains an invalid number of columns, an error message indicates that the data is invalid and identifies the line number of the record.
Invalid email address If a record contains an e-mail address that is not a valid address (for example “useratdomain.com”), an error message identifies the user name, invalid address, and line number where the invalid address occurs.
Invalid default password If the default password does not meet the password criteria configured on the local authentication server, an error message identifies the criteria that is not met. For example, if the password does not contain either an uppercase letter or a symbol but is required to have at least one or both, the error message indicates that both are missing.
Invalid “enabled” value If the value for the Enabled column is not “true” or “false”, an error message identifies the problem and line number of the record.
Invalid user name If a user name is invalid (for example, more than 255 characters), an error message identifies the problem and line number of the record.
Invalid group name If a group name is invalid (for example, more than 255 characters), an error message identifies the problem and line number of the record.
Missing user name If an entry is missing a user name, an error message identifies the problem and line number of the record.
Missing password (and no default provided for new users) If an entry for a new user is missing a password and no default password is provided, an error message identifies the problem and line number of the record.
Invalid user password If an entry for a new user contains a password that does not meet the password policy configured on the local authentication server, an error message identifies that the password does not meet the policy and the line number of the problem.

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