Secure Mobile Access 12.4 Administration Guide

About Custom WorkPlace Templates

There are situations in which you need to completely customize the way that WorkPlace looks and what steps are involved in the login process. For example:

  • You may want to use your existing corporate portal (where that portal application has been defined as a resource) instead of WorkPlace. Here you would customize the login, logoff, notification, and error pages to match the look and feel of your existing portal.
  • You might want to provide access to a specific application (which has been defined as a resource) to a business partner. Here you would customize the login, logoff, notification, and error pages to match the look and feel of the application.

The templates you can customize fall into three categories, see the below table. If you modify the ones in one category, you should probably also modify the others to ensure consistency.

Custom WorkPlace template types
Template type Description
Authentication

The pages used to gather a user’s credentials, including selecting a realm and entering a username, password, or passcode.

You might use these templates to provide the user with on-screen information about how to log in to your network.

Error

The pages displayed when an error occurs, such as invalid user input (an authorization-denied message or a failed login), or an error in the appliance.

You might use these templates to provide the user with support information, such as administrator contact information and where to find user guides.

Notification The pages that provide the user with basic information required to interact with the system, including the logout page (confirming successful logout) and pages containing messages from the authentication module (such as a password-expiration warning).

Although you can redesign the layout or add graphics and text on these pages, you cannot modify or remove the existing elements. For example, on the authentication page you cannot rename the Login button. These elements are dynamically generated by WorkPlace.

The WorkPlace pages that are presented to the user after login cannot be customized manually; they are controlled from AMC.

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