Secure Mobile Access 12.4 Administration Guide
- Secure Mobile Access 12.4.3
- Introduction
- About Secure Mobile Access
- Secure Mobile Access on SMA Appliances
- About SMA Documentation
- What’s New in This Release
- Discontinued Features
- Deprecated Features
- Features of Your SMA Appliance
- Related Documentation
- System Requirements
- About Secure Mobile Access
- Installation
- Installation and Initial Setup
- Network Architecture
- Preparing for the Installation
- Installation and Deployment Process
- Specifications and Rack Installation
- Front Panel Controls and Indicators
- Connecting the Appliance
- Powering Up and Configuring Basic Network Settings
- Web-Based Configuration Using Setup Wizard
- Configuring the Appliance Using the Management Console
- Moving the Appliance into Production
- Powering Down and Restarting the Appliance
- Next Steps
- Installation and Initial Setup
- Management
- Working with Appliance Management Console
- Logging In to AMC
- Logging Out
- AMC Basics
- Administrator Accounts
- Managing Multiple Secure Mobile Access Appliances
- Working with Configuration Data
- Deleting Referenced Objects
- User Management
- Users, Groups, Communities, and Realms
- Using Realms and Communities
- Configuring Realms and Communities
- Creating Realms
- Adding Communities to a Realm
- Creating and Configuring Communities
- Assigning Members to a Community
- Selecting Tunnel Access Methods for a Community
- Selecting Browser Access Methods for a Community
- Using End Point Control Restrictions in a Community
- Configuring the Appearance of WorkPlace
- WorkPlace and Small Form Factor Devices
- About WorkPlace and Small Form Factor Devices
- Optimizing WorkPlace for Display on Small Form Factor Devices
- Creating or Editing a WorkPlace Style
- Creating or Editing a WorkPlace Layout
- Network Tunnel Client Configuration
- Using the Default Community
- Changing the Order of Communities Listed in a Realm
- Configuring RADIUS Accounting in a Realm
- Editing, Copying and Deleting Communities
- Managing Users and Groups
- Integrating an SMA Appliance with a SonicWall Firewall
- Working with Appliance Management Console
- Authentication
- Network and Authentication Configuration
- About Configuring the Network
- Configuring Basic Network Settings
- Configuring Routing
- Configuring Name Resolution
- Certificates
- Let's Encrypt
- Server Certificates
- CA Certificates
- About Intermediate Certificates
- Working with Certificates FAQs
- How do I Obtain a Certificate from a Non-Commercial CA?
- When do Certificates and CRLs Expire?
- Does Secure Mobile Access support SAN Certificates?
- Are Intermediate Certificates supported for End-User Certificate Verification?
- What Are the Different CA Certificates on the Appliance and How Are They Used?
- How many CA Certificates can be Stored on the Appliance?
- Can Private Keys or CSRs Generated from Other Tools be Imported to the Appliance?
- Where Is the AMC Certificate Stored?
- Should I Keep All CA Certificates on the Appliance or Just the Ones I Need?
- Managing User Authentication
- Configuring Authentication Servers
- Configuring Microsoft Active Directory Servers
- Configuring LDAP and LDAPS Authentication
- Configuring RADIUS Authentication
- Integration of SMA with Cisco Duo Security MFA Server
- User-Mapped Tunnel Addressing
- Integration of SMA1000 with RSA SecurID Authentication Manager
- Configuring a PKI Authentication Server
- Additional Field for Custom Certificates
- Configuring a SAML-Based Authentication Server
- One Identity Defender
- Configuring Local User Storage
- Testing AD,LDAP,RADIUS and One Defender Authentication Configurations
- Configuring Chained Authentication
- Enabling Group Affinity Checking in a Realm
- Using One-Time Passwords for Added Security
- Configuring Personal Device Authorization
- Using Your SMA Appliance as a SAML Identity Provider
- Biometric Identification
- Next Steps
- Network and Authentication Configuration
- Administration
- Security Administration
- Creating and Managing Resources
- Resource Types
- Resources and Resource Groups
- Using Variables in Resource and WorkPlace Shortcut Definitions
- Using Session Property Variables
- Using Query-Based Variables
- Creating a Resource Pointing to Users’ Remote Desktops
- Creating a WorkPlace Link Giving Users Access to Their Remote Desktops
- Creating a Variable Containing a Variable
- Modifying Query Results
- Displaying a Series of Shortcuts Using a Single Definition
- Creating and Managing Resource Groups
- Web Application Profiles
- Configuring a Single Sign-On Authentication Server
- Creating Forms-Based Dynamic Single Sign-On Profiles
- Dynamic SSO Profile for Microsoft RDWeb
- Configuring Microsoft RD Web Access in AMC
- Creating Dynamic SSO Profile for Microsoft Remote Desktop Web Client
- Creating Web Application Profile
- Creating RDWeb URL resource with custom access
- Adding RDWeb in start page
- Dynamic SSO Profile for Citrix XenApp
- Configuring Citrix XenApp in AMC
- Creating Dynamic SSO Profile for Citrix XenApp
- Creating Web Application Profile
- Creating Citrix XenApp URL resource with custom access
- Adding Citrix Xenapp in start page
- Kerberos Constrained Delegation
- Configuring SMA Support for Microsoft Outlook Anywhere
- Viewing User Sessions
- Access Control Rules
- Configuring Access Control Rules
- Viewing Access Control Rules
- Access Control Rules for Bi-Directional Connections
- Requirements for Reverse and Cross-Connections
- Securing Application Ports for Reverse Connections
- Adding Access Control Rules for a Forward Connection
- Specifying Advanced Access Control Rule Attributes
- Adding Access Control Rules for a Reverse Connection
- Adding a Pair of Access Control Rules for a Cross-Connection
- Configuring Advanced Access Control Rule Attributes
- Access Methods and Advanced Options
- Adding Users and Resources From Within Access Control Rules
- Editing, Copying, and Deleting Access Control Rules
- Resolving Deny Rule Incompatibilities
- Resolving Invalid Destination Resources
- Configuring Access Control Rules
- Creating and Managing Resources
- System Administration
- Optional Network Configuration
- System Logging and Monitoring
- Overview: System Logging and Monitoring
- Log Files
- Viewing Logs
- Sorting, Searching, and Filtering Log Messages
- Sorting
- Filtering
- Searching
- Exporting Log Files
- Configuring Log Settings
- System Message Log
- Management Message Log
- Management Audit Log
- Network Tunnel Audit Log
- Web Proxy Audit Log
- Client Installation Logs (Windows)
- Configuring the logging settings for managed appliances
- Setting Log Levels
- Configuring Access Request Logging
- Sending messages to a syslog server
- Splunk Integration
- Monitoring the Appliance
- SNMP Configuration
- Managing Configuration Data
- Upgrading, Rolling Back, or Resetting the System
- SSL Encryption
- FIPS Certification
- Software Licenses
- Using Global Overrides
- Security Administration
- End Point Control
- About End Point Control
- Managing EPC with Zones and Device Profiles
- Enabling and Disabling End Point Control
- Configuring and Using Zones and Device Profiles
- Viewing Zones
- Viewing Device Profiles
- Creating a Device Zone
- Creating a Deny Zone
- Creating a Quarantine Zone
- Verifying the URLs
- Configuring the Default Zone
- Defining Device Profiles for a Zone
- Device Profile Attributes
- Advanced EPC: Extended Lists of Security Programs
- Advanced EPC: Using Fallback Detection
- Advanced EPC: Using Preconfigured Device Profiles
- Using Comparison Operators with Device Profile Attributes
- Using End Point Control with the Connect Tunnel Client
- Performing Recurring EPC Checks: Example
- Microsoft Intune
- Creating Zones for Special Situations
- Using End Point Control Agents
- Capture Advanced Threat Protection
- Components
- The WorkPlace Portal
- User Access Components and Services
- About User Access Components and Services
- User Access Agents
- Client and Agent Provisioning (Windows)
- WorkPlace
- WorkPlace Sites
- Adding WorkPlace Sites
- Modifying the Appearance of WorkPlace
- About Custom WorkPlace Templates
- How Template Files are Matched
- Customizing WorkPlace Templates
- Working with WorkPlace Shortcuts
- Adding Web Shortcuts
- Viewing Shortcuts
- Editing Shortcuts
- Creating a Group of Shortcuts
- Adding Network Shortcuts
- Adding a Virtual Desktop Shortcut
- Web Shortcut Access
- Configuring WorkPlace General Settings
- Web Only Access
- Citrix Configuration
- Adding a Text Terminal Shortcut
- Fully Customizing WorkPlace Pages
- WorkPlace Style Customization: Manual Edits
- Network Explorer
- Tunnel Clients
- Web Access
- WorkPlace Lite
- Translated ActiveSync Web Access
- Custom Port Mapped Web Access
- Custom FQDN Mapped Web Access
- Notes for Custom Port Mapped or Custom FQDN Mapped Web Access
- Configuration Requirements
- Known Behavior
- Seamless Editing in SharePoint
- Enabling Storage of Persistent Session Information
- Modifying a Zone to Allow Storing of Persistent Session Information
- Exchange ActiveSync access
- Enabling Exchange ActiveSync access on the appliance
- Exchange ActiveSync sessions
- Notes for Exchange ActiveSync device profiles
- ActiveSync Resource Configuration with SAN Certificates
- Outlook Anywhere Web Access
- Client Installation Packages
- Network Tunnel Client Branding
- The OnDemand Proxy Agent
- Managing Access Services
- About Access Services
- Stopping and Starting the Secure Mobile Access Services
- Configuring the Network Tunnel Service
- Configuring IP Address Pools
- Address Pool Allocation Methods
- Translated Address Pools (Source NAT)
- Routed Address Pools (DHCP)
- RADIUS-Assigned Address Pools
- Static Address Pools
- Best Practices for Configuring IP Address Pools
- Adding Translated IP Address Pools
- Adding Dynamic IP Address Pools
- Adding a Dynamic, RADIUS-Assigned IP Address Pools
- Adding Static IP Address Pools
- Configuring Web Resource Filtering
- Secure Network Detection
- Configuring Custom Connections
- Configuring the Web Proxy Service
- Verifying the Web Proxy Security headers
- Terminal Server Access
- Secure Endpoint Manager (SEM)
- Mobile Connect
- Appendix
- Appliance Command-Line Tools
- Troubleshooting
- About Troubleshooting
- General Networking Issues
- Verify a Downloaded Upgrade File
- AMC Issues
- Authentication Issues
- Using Personal Firewalls with Agents
- Secure Mobile Access Services Issues
- Client Troubleshooting
- Troubleshooting Tools in AMC
- Best Practices for Securing the Appliance
- Network Configuration
- Configure the Appliance to Use Dual Interfaces
- Configure the Appliance to Use Dual Network Gateways
- Protect both Appliance Interfaces with Firewalls
- Enable Strict IP Address Restrictions for the SSH Service
- Enable Strict IP Address Restrictions for the SNMP Service
- Use a Secure Passphrase for the SNMP Community String
- Disable or Suppress ICMP Traffic
- Use an NTP Server
- Protect the Server Certificate that the Appliance is Configured to Use
- Appliance Configuration
- Appliance Sessions
- Administrator Accounts
- Access Policy
- Set Up Zones of Trust
- Setting security level
- Client Access
- Network Configuration
- Configuring the SAML Identity Provider Service
- Configuring External SAML Identity Providers
- Log File Output Formats
- Internationalization Support
- SonicWall Support
Adding Web Application Profiles
The Web translation that AMC performs is more complete and robust in recent versions of the appliance software.
Web application profiles control single sign-on characteristics, as well as content translation options for a particular Web resource. Each Web resource should have a Web application profile associated with it.
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Single sign-on options control whether and how a user’s login credentials are forwarded to downstream Web applications. These options are disabled by default. In addition, one of the following is required to configure single sign-on:
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Click Use Web content translation on the User Access > WorkPlace > Settings page in the AMC.
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Define a WorkPlace link as an aliased URL. This is the approach you should take if you normally redirect traffic through a network agent, but in this case you want to force the resource to be proxied using translated, custom port mapped, or Exchange server FQDN mapped Web access for single sign-on.
You can configure single sign-on when you create a WorkPlace shortcut for accessing a Windows Terminal Services or Citrix host. See Adding Graphical Terminal Shortcuts to Individual Hosts.
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- Content translation options control whether hyperlinks in JavaScript code, in cookie bodies, and in cookie paths are translated by the Web proxy service. The options are used only by the translated Web access agent: they are ignored by standard Web access.
Web application profiles are not used if Web shortcut access is set to Redirect through network agent on the Configure WorkPlace page in AMC.
To add a Web application profile
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In the AMC, navigate to System Configuration > Services.
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In the Access Services section, click the Configure link under Web proxy service.
The Web Proxy Service page displays.
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Click the Web Application Profiles tab.
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Click the + (New) icon.
The Add Web Application Profile page displays.
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In the Name field, type a name for the profile. If you are creating a profile to associate with a specific application, you might want to give it a name similar to that of the application.
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In the Description field, type a descriptive comment about the profile.
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In the Single Sign-On area, specify if and how you want user credentials to be passed along to the Web resource. Forwarding user credentials prevents the user from having to log in multiple times (once to get to the appliance, and again to access an application resource).
- If you select the Forward each user’s individual username and password check box, the username and password used to authenticate to WorkPlace are forwarded to the back-end Web server.
- If you select the Forward static credentials check box, the appliance forwards the same username and password for all users. This is useful for Web sites that require HTTP basic authentication, but don’t provide personalized content for each user based on the login name. It’s also useful for users who authenticate with a client certificate or token.
- If you do not select either option, single sign-on functionality is disabled. If you select both options, the individual username and password option takes precedence. For example, if the user provides a username/password pair, it is forwarded, but if username/password is not provided, the Web proxy service forwards the static credentials.
- If you select the Enable Kerberos single sign-on check box and specify the Kerberos realm where the resources are hosted, WorkPlace and Connect Tunnel users can access http resources. This realm is used for authenticating environments like Active Directory, Active Directory Tree, and Active Directory Forest where Kerberos is configured as a preferred authentication mechanism.
- In the Dynamic Single Sign-On area, configure the Dynamic Single Sign-On profile or select from the drop-down. For more information on how to configure, see Creating Forms-Based Dynamic Single Sign-On Profiles.
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In the Content translation area, select the Enable Content translation check box and items that you want the Web proxy service to translate.
The Enable Content translation check box is enabled by default for both new installation and upgrade or import.
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Ensure the Enable Content translation check box is clear if you want to disable URL translation for URL resources using split Domain Name System (DNS) approach. When configuring a URL resource, if both the resource's Fully Qualified Doamain Name (FQDN) and the appliance's FQDN for that resource are the same, then there is no need for translation. In such cases, you can disable URL translation to improve the system performance.
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Select the Translate JavaScript code check box if you want the Web proxy service to translate links embedded in JavaScript code used by the Web resource. This is useful for JavaScript that contains absolute URLs or absolute references (
/to/path/xyz
), or that dynamically generates URLs (for example,location=“http://” + host name + “/index.html”
). This improves compatibility with Microsoft Outlook Web Access and other applications that rely on JavaScript. This option is enabled by default.However, if you notice problems with searching mail based on the Subject, From, or Sent To fields, or if you see an error after logging in when you access OWA using a WorkPlace shortcut, clear the Translate JavaScript code check box for the OWA profile.
- Select the Translate content based on file extension check box if you want the Web proxy service to determine content type by examining the file extension, not the MIME type. Normally, the Web proxy service translates certain content types (including text and HTML). It determines the content type from the MIME type in the HTTP header. If a Web resource is sending the incorrect MIME type, select this option and the Web proxy service will decide whether or not to translate a file based on its file extension. This option is disabled by default.
- Select the Translate cookie body check box if you want the Web proxy service to translate URLs embedded in the body of a cookie. If a Web resource uses embedded URLs in the body of a cookie (which is not common practice), and you do not have this option enabled, users can experience problems. A common symptom is being unexpectedly redirected to another URL. This option is enabled by default.
- Select the Translate cookie path check box if you want the Web proxy service to translate the path attribute of cookies sent by back-end resources. The browser uses cookie paths to determine when to send a cookie back to the server. The appliance changes the path that the browser sees, so if the cookie path is not translated, the browser will never send the cookie. A common symptom of this situation is a user being prompted repeatedly for login credentials after already entering valid ones. If this occurs, you should enable this option. This option is enabled by default.
- Select the Translate WebSocket URL check box if you want the Web proxy service to translate URL argument of WebSocket Javascript function calls. Selecting this option enables SMA to support all the HTML WebSocket based applications.
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Click Save.
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