Secure Mobile Access 12.4 Administration Guide

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Technical Documentation > Secure Mobile Access 12.4 Administration Guide > Components > User Access Components and Services > User Access Agents > Client and Agent Provisioning (Windows) > Enabling Secure Endpoint Manager Software Update Policies

Enabling Secure Endpoint Manager Software Update Policies

Software update policies for Secure Endpoint Manager (SEM) are enabled at the Community level.

To enable an automatic software update policy for Secure Endpoint Manager

  1. Log in to AMC.

  2. Navigate to User Access > Realms > {Your Realm} > Communities > {Your Community} > Browser Access page.

    The Secure Endpoint Manager (SEM) panel is near the bottom of the page.

    There are three options that can be configured for the SEM Software Update Policy:

    • Update only when necessary – Select this option if you want the SEM to be updated on client devices based on the following criteria whether or not it is necessary. The following criteria triggers an update:

      • When Personal Device Authorization is not enabled on any client version 11.4 and older. Clients running versions 12.X.X are not prompted for updates.

      • When Personal Device Authorization is enabled on any client version 11.4 and older.

      When the Update only when necessary option is selected, updates and installations are performed whenever an update is required by the system or whenever an update is required by the administrator.

    • Always update - Select this option if you want the SEM to always be kept up-to-date on client devices. This includes differences in hotfix, maintenance, and major releases (any differences in those triggers an update).

      When the Always Update option is selected, when a user logs in, they are given a choice to update the SEM or log out.

    • User notification - Select the Notify the user when installing or updating client software option if you want notifications to be sent to the user about the SEM during an installation or an update. This is controlled by the AMC administrator and applies to both installations and updates of the SEM.

      In cases where SEM is required, either Access Agents or EPC must be provisioned. Otherwise, the SEM installation or update cannot run.

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