Secure Mobile Access 12.4 Administration Guide

Optimizing WorkPlace for Display on Small Form Factor Devices

The general WorkPlace appearance, including any customization you’ve made, is automatically modified for optimal display on small form factor devices. The results are sufficient for most deployments, but you may want to manually configure a few settings to improve the display. Most of the settings are configured as part of a WorkPlace style; when you configure a WorkPlace layout you’ll be able to see how page navigation and other elements will work on different mobile devices.

To optimize a WorkPlace site for display on small form factor devices

  1. In the AMC, navigate to User Access > WorkPlace.

  2. Click the Appearance tab.

  3. In the Styles section, choose an existing style to base your new one on (select its checkbox or click the + (New) icon.

  4. In the Images area, specify a logo for WorkPlace. For optimum results on smaller devices, the image should not exceed 100 pixels by 40 pixels. By default, the logo specified in the Standard logo image file box is used. To specify an alternate image, type the path of the .gif, .jpg, or .png file in the Replace with field, or click Browse to locate it. Graphics are automatically omitted from WAP and i-mode devices: this setting does not affect the display on those devices.
  5. To reduce the amount of vertical scrolling required, clear the Display greeting on small form factor devices checkbox in the Text and Files area.

  6. Click Save or Finish to save your WorkPlace site settings, or click Reset Defaults to restore the factory default WorkPlace site settings.

If you are using a mobile device that doesn't support UTF-8, such as the Sanyo W32SA handset, localized content is displayed using illegible characters. To log in, the user must enter his or her credentials in ASCII format.

To preview a WorkPlace layout on a small form factor device

  1. In the AMC, navigate to User Access > WorkPlace.

  2. Click the Appearance tab.

  3. In the Layouts drop-down list, select the layout you plan to use, or click the + (New) icon to configure one.

  4. General settings: If your layout contains more than one page, you can specify the kind of navigation controls that will be displayed. Only an advanced mobile device, which is defined as one that has a browser that supports JavaScript, supports multiple pages.
  5. Device preview: There are two approaches to lay out a community on smaller devices.

    • You can have the appliance accommodate smaller devices automatically. For example, the Intranet Address field (if it is part of the layout) is automatically not displayed on mobile devices, and whatever logo you have specified is scaled down.

    • If the automatic results are not acceptable, you can create a different layout, intended only for mobile devices, and then specify it when you configure the community. See Configuring the Appearance of WorkPlace for more information.

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