Secure Mobile Access 12.4 Administration Guide

Table of Contents

All Open Sessions

An open session is defined as a session that is either licensed or that can be resumed. This idle, can-be-resumed, state is different for browser and tunnel sessions:

  • A browser session will have its license released after the connection is inactive for more than 15 minutes.
  • A Connect Tunnel session will have its license released 15 minutes after the tunnel has been disconnected due to a network event, for example, when a mobile user moves out of range or a laptop lid is closed. (Even when the user has stopped using a tunnel session, it remains active because of network traffic, such as keep-alive packets).

Unlicensed sessions in this open state can be resumed as long as the authentication token remains valid and a license is available when the session is resumed. By default, the authentication token is valid several hours after a session is started.