• NetExtender for Secure Mobile Access 10.2
• NetExtender Overview
  • What is NetExtender
  • NetExtender Concepts
    • Stand-Alone Client
    • NetExtender Supports Network logon (PreLogon)
    • NetExtender Supports Always On VPN (AOV)
    • Multiple Ranges and Routes
    • IP Address User Segmentation
    • Client Routes
    • Tunnel All Mode
    • Proxy Configuration
  • Supported Platforms
    • NetExtender Client Versions
    • Supported Clients
    • Supported SonicWall Appliances
  • What's New in NetExtender
  • Feature Support in NetExtender
  • Deprecated Feature
• Configuring NetExtender for Windows Client
  • Prerequisites
  • Support Enhancement
  • Installing NetExtender on Windows
  • Enabling Network Logon (PreLogon) Feature on NetExtender
  • Enabling Always-On VPN Connection
  • Installing NetExtender through Microsoft Installer
  • Auto-Run NetExtender
• Configuring NetExtender for Linux Client
  • Prerequisites
  • Installing NetExtender on Linux
• Using NetExtender
  • Adding Connection Profile Management
  • Editing Connection Profile Management
  • Connect with Connection Profile
  • Connect with Specific Protocol
  • Multiple Factor Authentication
    • TOTP Authentication
    • Client Certificate Authentication
    • Smart Card Authentication
    • DUO Security Authentication Support for NetExtender
      • DUO Security Authentication with NetExtender Windows
      • DUO Security Authentication with NetExtender Linux
  • Configuring NetExtender Properties
    • NetExtender Properties for Windows Client
      • Configuring Settings
      • Configuring Connection Settings
      • Configuring Connection Script
      • Configuring Proxy
      • Configuring Packet Capture
    • NetExtender Properties for Linux Client
      • Configuring Proxy
      • Configuring Certificate Settings
      • Configuring Settings
  • Viewing the NetExtender Log
  • Disconnecting NetExtender
  • Upgrading NetExtender
  • Uninstalling NetExtender
• Using the NetExtender Command Line Interface
  • Launching the NetExtender CLI for Windows
  • Launching the NetExtender CLI for Linux
• NetExtender Troubleshooting
• NetExtender FAQ
• Use Case
  • Adding Connection Profile
  • Editing Connection Profile
  • OTP Authentication
  • Certificate Authentication
  • Authentication with Smart Card
• SonicWall Support
  • About This Document

Upgrading NetExtender

NetExtender automatically notifies users when an updated version of NetExtender is available. Users are prompted to click OK, and NetExtender downloads and installs the update from the SMA security appliance.

New versions of NetExtender are included in each SonicWall Inc. Secure Mobile Access firmware release and contain version control information. If the SMA appliance has been upgraded with new software, and a connection is made from a system using a previous, older version of NetExtender, it is automatically upgraded to the new version.

The automatic upgrading feature: user can auto upgrade from the old NetExtender to the new NetExtender. It is supported for the exe installer version of NetExtender Windows and for the Tar installer version of NetExtender Linux.

After the auto upgrade is successful, all profiles in the old NetExtender are imported to connections in the new NetExtender.

If the user uninstalls the old NetExtender manually and keeps profiles during uninstall, after the user installs the new NetExtender, NetExtender imports all profiles to connections.

Auto upgrade can be disable in settings.

Limitation of Auto Upgrade

After upgrading from the old NetExtender to the new NetExtender, the NetExtender is not able to auto-reconnect; the user should connect manually.

There is one exception to the automatic upgrading feature is not supported for the MSI version of NetExtender. If NetExtender was installed with the MSI package, it must be upgraded with a new MSI package. The MSI package is designed for the administrator to deploy NetExtender through Active Directory, allowing full version control through Active Directory.