• NetExtender 10.2 for Secure Mobile Access
• NetExtender Feature Overview
  • Document Scope
    • What is NetExtender
    • Benefits of using NetExtender
    • NetExtender Concepts
      • Stand-Alone Client
      • Installing NetExtender through Microsoft Installer - Pre-filling the Server and Domain Fields
      • NetExtender support Network logon (PreLogon)
      • Multiple Ranges and Routes
      • IP Address User Segmentation
      • Client Routes
      • External Authentication Methods
      • Point to Point Server IP Address
      • Tunnel All Mode
      • Proxy Configuration
      • About SMA Connect Agent
      • Supported Operating Systems for Connect Agent
    • Supported Platforms
      • NetExtender Client Versions
      • Supported Clients
      • Supported SonicWall Appliances
    • Feature Support in NetExtender
• Configuring NetExtender
  • User Prerequisites
  • User Configuration Tasks
    • Installing NetExtender on Windows
    • Enabling Network Logon (PreLogon) feature on NetExtender
    • Launching NetExtender Directly from Computer
      • Installing NetExtender with Microsoft Installer
    • Configuring NetExtender Properties
      • Configuring Connection Profile Settings
      • Configuring Settings
      • Connection Scripts Settings
      • Configuring Proxy Settings
      • Configuring Log Settings
      • Configuring Acceleration Settings
      • Configuring Packet Capture Settings
      • Configuring Languages Settings
      • Configuring Protocol
    • Installing NetExtender on Linux
    • Using NetExtender on Linux
• Using NetExtender
  • Viewing the NetExtender Log
  • Disconnecting NetExtender
  • Upgrading NetExtender
  • Changing Passwords
  • Authentication Methods
  • Uninstalling NetExtender
  • Verifying NetExtender operation from the System Tray
  • Using the NetExtender Command Line Interface
• NetExtender Troubleshooting
• SonicWall Support
  • About This Document

Viewing the NetExtender Log

The NetExtender log displays information on NetExtender session events. The log file name is saved as NetExtender.dbg stored in C:\Program Files\SonicWall\SSLVPN\NetExtender.

1. To view the NetExtender log, log in to the NetExtender and click .

2. To view details of a log message, double-click a log entry,

   Or

   Go to View > Log Detail to open the log detail pane.

3. To save the log, click the Export icon.

   Or

   Go to Log > Export.

4. To filter the log to display entries from a specific duration of time, go to the Filter menu and select the cutoff threshold.

5. To filter the log by type of entry, go to Filter > Level and select one of the level categories.

   The available options are Fatal, Error, Warning, and Info, in descending order of severity. The log displays all entries that match or exceed the severity level. For example, when selecting the Error level, the log displays all Error and Fatal entries, but not Warning or Info entries.

   It could take several minutes for the Debug Log to load. During this time, the Log window is not accessible, although you can open a new Log window while the Debug Log is loading.

6. To clear the log, click Log > Clear Log.