• NetExtender for Secure Mobile Access 10.2
• NetExtender Overview
  • What is NetExtender
  • NetExtender Concepts
    • Stand-Alone Client
    • NetExtender Supports Network logon (PreLogon)
    • NetExtender Supports Always On VPN (AOV)
    • Multiple Ranges and Routes
    • IP Address User Segmentation
    • Client Routes
    • Tunnel All Mode
    • Proxy Configuration
  • Supported Platforms
    • NetExtender Client Versions
    • Supported Clients
    • Supported SonicWall Appliances
  • What's New in NetExtender
  • Feature Support in NetExtender
  • Deprecated Feature
• Configuring NetExtender for Windows Client
  • Prerequisites
  • Support Enhancement
  • Installing NetExtender on Windows
  • Enabling Network Logon (PreLogon) Feature on NetExtender
  • Enabling Always-On VPN Connection
  • Installing NetExtender through Microsoft Installer
  • Auto-Run NetExtender
• Configuring NetExtender for Linux Client
  • Prerequisites
  • Installing NetExtender on Linux
• Using NetExtender
  • Adding Connection Profile Management
  • Editing Connection Profile Management
  • Connect with Connection Profile
  • Connect with Specific Protocol
  • Multiple Factor Authentication
    • TOTP Authentication
    • Client Certificate Authentication
    • Smart Card Authentication
    • DUO Security Authentication Support for NetExtender
      • DUO Security Authentication with NetExtender Windows
      • DUO Security Authentication with NetExtender Linux
  • Configuring NetExtender Properties
    • NetExtender Properties for Windows Client
      • Configuring Settings
      • Configuring Connection Settings
      • Configuring Connection Script
      • Configuring Proxy
      • Configuring Packet Capture
    • NetExtender Properties for Linux Client
      • Configuring Proxy
      • Configuring Certificate Settings
      • Configuring Settings
  • Viewing the NetExtender Log
  • Disconnecting NetExtender
  • Upgrading NetExtender
  • Uninstalling NetExtender
• Using the NetExtender Command Line Interface
  • Launching the NetExtender CLI for Windows
  • Launching the NetExtender CLI for Linux
• NetExtender Troubleshooting
• NetExtender FAQ
• Use Case
  • Adding Connection Profile
  • Editing Connection Profile
  • OTP Authentication
  • Certificate Authentication
  • Authentication with Smart Card
• SonicWall Support
  • About This Document

Installing NetExtender on Windows

The procedure for installing NetExtender is same for all supported browsers on Windows platform.

To install and launch NetExtender for the first time

1. Log in to the Workplace portal.

2. Click NetExtender.

   

   The prompt is displayed asking you to download the SMA Connect Agent.

3. Download and install the SMA Connect Agent and allow the SMA Connect agent to launch NetExtender from your browser.

   If you have already installed the SMA Connect Agent, click Installed to ensure that you don’t see the prompt again, or click Continue to skip the prompt.

   The NetExtender begins downloading automatically and the NetExtender installer launches.

   

4. Click Yes to run the NetExtender installer in the User Account Control prompt. NetExtender is connected

   If you see an error connecting to NetExtender, click Reconnect and skip to the step to enter the user credentials.

5. (Optional) If you do not see the prompt, the NexExtender client has not downloaded automatically. Continue executing the following steps to download and install the NetExtender manually.

   

   1. Click the User icon at the upper-right corner of the page.

   2. Click Downloads.

   3. Select your platform for manual download and click Save File.

      The saved file is in your Downloads folder.

6. Navigate to your Downloads folder and double-click NXSetupU.exe to run the installer.

   The User Account Control message: Do you want to allow the following program to make changes to this computer? displays.

7. Click Yes.

   The SonicWall NetExtender Setup wizard launch begins. The Welcome screen recommends that you close all other applications before starting the setup to avoid the need to restart your computer after the installation. When ready to proceed, click Next.

8. In the License Agreement screen, read the agreement, select I accept the terms of the License Agreement, and then click Next.

9. (Optional) You can change the Destination Folder field click Browse and click Next.

10. Select or clear the shortcut options checkboxes that you require. The following options by default selected:

    • Create a shortcut on StartMenu.

    • Create a shortcut on the QuickLaunch bar.

    • Create a shortcut on the Desktop.

11. Click Install.

12. If a Windows Security dialog box displays Would you like to install this device software?. Click Install.

13. (Optional), You can select the Run SonicWall NetExtender check box to launch NetExtender immediately after installation.

14. Click Finish.