• NetExtender 10.2 for Secure Mobile Access
• NetExtender Feature Overview
  • Document Scope
    • What is NetExtender
    • Benefits of using NetExtender
    • NetExtender Concepts
      • Stand-Alone Client
      • Installing NetExtender through Microsoft Installer - Pre-filling the Server and Domain Fields
      • NetExtender support Network logon (PreLogon)
      • Multiple Ranges and Routes
      • IP Address User Segmentation
      • Client Routes
      • External Authentication Methods
      • Point to Point Server IP Address
      • Tunnel All Mode
      • Proxy Configuration
      • About SMA Connect Agent
      • Supported Operating Systems for Connect Agent
    • Supported Platforms
      • NetExtender Client Versions
      • Supported Clients
      • Supported SonicWall Appliances
    • Feature Support in NetExtender
• Configuring NetExtender
  • User Prerequisites
  • User Configuration Tasks
    • Installing NetExtender on Windows
    • Enabling Network Logon (PreLogon) feature on NetExtender
    • Launching NetExtender Directly from Computer
      • Installing NetExtender with Microsoft Installer
    • Configuring NetExtender Properties
      • Configuring Connection Profile Settings
      • Configuring Settings
      • Connection Scripts Settings
      • Configuring Proxy Settings
      • Configuring Log Settings
      • Configuring Acceleration Settings
      • Configuring Packet Capture Settings
      • Configuring Languages Settings
      • Configuring Protocol
    • Installing NetExtender on Linux
    • Using NetExtender on Linux
• Using NetExtender
  • Viewing the NetExtender Log
  • Disconnecting NetExtender
  • Upgrading NetExtender
  • Changing Passwords
  • Authentication Methods
  • Uninstalling NetExtender
  • Verifying NetExtender operation from the System Tray
  • Using the NetExtender Command Line Interface
• NetExtender Troubleshooting
• SonicWall Support
  • About This Document

Installing NetExtender on Windows

The procedure for installing NetExtender is same for all supported browsers on Windows platform.

To install and launch NetExtender for the first time

1. Log in to the Workplace portal.

2. Click NetExtender.

   

   The prompt is displayed asking you to download the SMA Connect Agent.

3. Download and install the SMA Connect Agent and allow SMA Connect agent to launch NetExtender from your browser.

   If the SMA Connect Agent is already installed, click Installed to ensure that you don’t see the prompt again or click Continue to skip the prompt.

   The NetExtender is downloaded automatically and the NetExtender installer launches.

   

4. In the User Account Control prompt, click Yes to run the NetExtender installer.

   NetExtender is connected.

   If you see error connecting to NetExtender, click Reconnect, and skip to enter the user credentials step.

5. Optionally, if you do not see the prompt, the NexExtender client has not downloaded automatically. Continue executing the next steps to download and install the NetExtender manually.

   

   1. Click the User icon at the upper-right corner of the page.

   2. Click Downloads.

   3. Select your platform for manual download and click Save File.

      The file is saved in your Downloads folder.

6. Navigate to your Downloads folder and double-click NXSetupU.exe to run the installer.

   The User Account Control message Do you want to allow the following program to make changes to this computer? is displays.

7. Click Yes.

   The SonicWall NetExtender Setup wizard is launched. The Welcome screen recommends that you close all other applications before starting the setup to avoid the need to restart your computer after the installation. When ready to proceed, click Next.

8. In the License Agreement screen, read the agreement, select I accept the terms of the License Agreement and then click Next.

9. Optionally you can change the Destination Folder field click Browse and click Next.

10. Select or clear the shortcut options checkboxes that you require. The following options are selected by default:

    • Create a shortcut on StartMenu.

    • Create a shortcut on QuickLaunch bar.

    • Create a shortcut on Desktop.

11. Click Install.

12. If a Windows Security dialog box displays Would you like to install this device software?, click Install.

13. Optionally, you can select the Run SonicWall NetExtender check boxto launch NetExtender immediately after installation.

14. Click Finish.

15. After launching NetExtender, type the IP address or FQDN of the SMA appliance in the Server field.

    This is the same server that you point your browser to when accessing the portal page to download NetExtender.

    

16. Enter the Username and Password.

17. In the Domain field, type in the domain.

    This is the same domain shown in the Domain field of the login page when you access the portal in your browser.

18. Click Connect

    NetExtender takes a few seconds to connect to the server and verify your credentials. The NetExtender status window displays, indicating that NetExtender successfully connected. The NetExtender icon is displayed in the task bar.

    

    Field	Description
    Server	Indicates the name of the server to which the NetExtender client is connected.
    Client IP	Indicates the IP address assigned to the NetExtender client.
    Sent	Indicates the amount of traffic the NetExtender client has transmitted since initial connection.
    Received	Indicates the amount of traffic the NetExtender client has received since initial connection.
    Throughput	Indicates the current NetExtender throughput rate.

19. (Optional) To disconnect NetExtender, click Disconnect.

    Closing the window (clicking the x icon in the upper right corner of the window) does not close the NetExtender session, but minimizes it to the system tray for continued operation.