Secure Mobile Access 100 10.2 NetExtender Feature Guide

Installing NetExtender on Windows

The procedure for installing NetExtender is same for all supported browsers on Windows platform.

To install and launch NetExtender for the first time

  1. Log in to the Workplace portal.

  2. Click NetExtender.

    The prompt is displayed asking you to download the SMA Connect Agent.

  3. Download and install the SMA Connect Agent and allow SMA Connect agent to launch NetExtender from your browser.

    If the SMA Connect Agent is already installed, click Installed to ensure that you don’t see the prompt again or click Continue to skip the prompt.

    The NetExtender is downloaded automatically and the NetExtender installer launches.

  4. In the User Account Control prompt, click Yes to run the NetExtender installer.

    NetExtender is connected.

    If you see error connecting to NetExtender, click Reconnect, and skip to enter the user credentials step.

  5. Optionally, if you do not see the prompt, the NexExtender client has not downloaded automatically. Continue executing the next steps to download and install the NetExtender manually.

    1. Click the User icon at the upper-right corner of the page.

    2. Click Downloads.

    3. Select your platform for manual download and click Save File.

      The file is saved in your Downloads folder.

  6. Navigate to your Downloads folder and double-click NXSetupU.exe to run the installer.

    The User Account Control message Do you want to allow the following program to make changes to this computer? is displays.

  7. Click Yes.

    The SonicWall NetExtender Setup wizard is launched. The Welcome screen recommends that you close all other applications before starting the setup to avoid the need to restart your computer after the installation. When ready to proceed, click Next.

  8. In the License Agreement screen, read the agreement, select I accept the terms of the License Agreement and then click Next.

  9. Optionally you can change the Destination Folder field click Browse and click Next.

  10. Select or clear the shortcut options checkboxes that you require. The following options are selected by default:

    • Create a shortcut on StartMenu.

    • Create a shortcut on QuickLaunch bar.

    • Create a shortcut on Desktop.

  11. Click Install.

  12. If a Windows Security dialog box displays Would you like to install this device software?, click Install.

  13. Optionally, you can select the Run SonicWall NetExtender check boxto launch NetExtender immediately after installation.

  14. Click Finish.

  15. After launching NetExtender, type the IP address or FQDN of the SMA appliance in the Server field.

    This is the same server that you point your browser to when accessing the portal page to download NetExtender.

  16. Enter the Username and Password.

  17. In the Domain field, type in the domain.

    This is the same domain shown in the Domain field of the login page when you access the portal in your browser.

  18. Click Connect

    NetExtender takes a few seconds to connect to the server and verify your credentials. The NetExtender status window displays, indicating that NetExtender successfully connected. The NetExtender icon is displayed in the task bar.

    FieldDescription
    ServerIndicates the name of the server to which the NetExtender client is connected.
    Client IPIndicates the IP address assigned to the NetExtender client.
    SentIndicates the amount of traffic the NetExtender client has transmitted since initial connection.
    ReceivedIndicates the amount of traffic the NetExtender client has received since initial connection.
    ThroughputIndicates the current NetExtender throughput rate.
  19. (Optional) To disconnect NetExtender, click Disconnect.

    Closing the window (clicking the x icon in the upper right corner of the window) does not close the NetExtender session, but minimizes it to the system tray for continued operation.

Was This Article Helpful?

Help us to improve our support portal

Techdocs Article Helpful form

  • Hidden
  • Hidden

Techdocs Article NOT Helpful form

  • Still can't find what you're looking for? Try our knowledge base or ask our community for more help.
  • Hidden
  • Hidden