• Wireless Network Manager
• Getting Started with Wireless Network Manager
  • About Wireless Network Manager
  • Using the Wireless Network Manager Interface
  • Using Wireless Network Manager Guide
• Overview
  • Dashboard
  • Alerts
  • Threats
  • Logs
• Using Air Marshal
  • RF Survey
    • Discovered Aps
    • Discover and Report Unassociated Wireless Clients
  • RF Spectrum
  • RF Monitor
  • Packet Capture
    • Wireless
    • Ethernet
  • Bluetooth LE
• Managing Your Network
  • Network Hierarchy
  • Network Topology
  • Zones
  • Devices
    • Managing Access Points
      • Managing the Configuration of Access Points
        • General
          • Bridge Mode
          • NAT Mode
        • Radio
        • SSL VPN
          • Activating SSL VPN
          • Editing SSL-VPN
      • Upgrading the Firmware for Specific Access Points
      • SonicWave Diagnostics
        • Testing Connectivity With Your Gateway or DNS Addresses
        • Testing Connectivity With Ping, Traceroute, or NSLookup
    • Viewing the Wireless Client Journey
    • Port Settings
    • Managing Switches Using Wireless Network Manager
      • Managing Switches
    • Managing Switch Clients
• Managing Policies
  • Policy Hierarchy
    • Select an AP Policy
      • General
      • System
      • Radio
      • Mesh Network
      • Bluetooth
      • • Certificate
        • Others
      • RRM (Radio Resource Management)
      • WIDP
      • 802.1X
      • Port Setting
      • ALG
      • SNMP
      • Syslog
    • Select a Switch Policy
      • General
      • System
        • Spanning Tree Protocol
        • Link Layer Discovery Protocol
        • Voice VLAN
        • Quality of Service (QoS)
        • Internet Group Management Protocol (IGMP) Snooping
        • Dynamic Host Configuration Protocol (DHCP) Snooping
        • Dynamic Host Configuration Protocol (DHCP) Relay
        • Loopback Detection
        • Jumbo Frames
        • Multicast Filtering
        • 802.1X
        • Static Route IPV4
        • DoS
        • Radius Server
        • Mirror Settings
        • Address Resolution Protocol
        • Static MAC Address Table
        • SNMP
      • Ports
        • General
        • VLAN
        • QoS
        • QoS Storm Control
        • Security
        • ACL
        • 802.1X
        • POE
      • Link Aggregation
        • LACP
        • Group
        • Trunk Port Settings
        • VLAN
      • VLAN
        • General
        • Network
        • IGMP
    • Select an SSID
      • SSID Policies
        • Adding SSID Security Policies
        • Editing SSID Security Policies
      • General
        • Basic
        • Authentication
          • Disabling the Strict Rekey
        • Others
        • VLAN
        • Dynamic VLAN Support
      • Advanced
        • Band Selection
        • IEEE802.11R
        • IEEE 802.11K
        • IEEE802.11V
        • SSL-VPN Security Tunnel Access
        • DNS
        • Agile Multiband
      • Security Policies
      • Guest Portal
        • Sign-on Settings
          • Sign-on with One-Time Passwords
          • Configuring Twilio Billing for SMS
          • Sign-on with LDAP Server Authentication
          • Sign-on with Active Directory Server Authentication
          • Sign-on with RADIUS Server Authentication
          • Sign-on with SAML Authentication
          • Wireless Guest TOTP Authentication
        • Customized Splash Page
          • Use a Linked Image on the Customized Splash Page
          • Collect User Feedback from a Customized Splash Page
    • Select a Security Policy
      • CFS (Content Filtering Service)
        • General
        • Category
        • Enabling or Disabling Reputation
        • URI List
        • Customize Block Page
      • CATP (Capture Advanced Threat Protection)
        • General
        • File Types
        • Protocols
        • MD5 Exclusion List
        • Customize Block Page
      • CAV (Cloud Gateway Anti-Virus)
        • General
        • File Types
        • Protocols
        • MD5 Exclusion List
        • Customize Block Page
      • ACL
        • General
        • Authentication/Association MAC Filtering
        • ACL
        • Bandwidth Management
      • Geo-IP & Botnet
      • APP Control Security Policy
  • AP Policies
  • Using Tags to Manage Access Points and SSIDs
    • Using Tags to Manage Access Points
      • Adding Tags to an Access Point
      • Removing Tags Associated with an Access Point
      • Viewing Tags Associated with an Access Point
    • Using Tags to Manage SSIDs
      • Adding Tags to an SSID Group
      • Removing Tags from an SSID Group
      • Viewing Tags Associated with an SSID Group
  • QoS Policies
  • Wi-Fi Multimeda (WMM) Profiles
    • Creating Wi-Fi Multimeda (WMM) Policies
    • Enabling Wi-Fi Multimeda (WMM) Policies
  • Managing Switch Policies
    • Adding Switch Policies
    • Editing Switch Policies
  • Managing SNMP Policies
    • Setting the SNMP ID
    • Adding SNMP Policies
    • Editing SNMP Policies
    • Deleting SNMP Policies
    • Setting SNMP Policies
  • Managing Switch SNMP Policies
    • Adding Switch SNMP Policies
    • Editing Switch SNMP Policies
    • Applying Switch SNMP Policies
• Security
  • Security Policies
    • Content Filtering Service
      • Creating Content Filtering Service Security Policies
      • Editing Content Filtering Service Categories
      • Adding Sites to the Whitelists and Blacklists
    • Customizing Blockpage
    • Applying a Security Policy to an SSID Group
    • Capture Advanced Threat Protection
      • Creating Capture Advanced Threat Protection Security Policies
      • Adding an MD5 Hash to the Exclusion List
    • Cloud Anti-Virus
    • Access Control Policies
      • Creating and Editing Access Control Policies
    • Geo-IP & Botnet
    • Application Control
  • Address Objects
    • Creating Mac Address Objects
    • Creating Address Object Groups
  • Service Objects
  • Matched Objects
  • QoS Objects
  • Schedule Objects
    • Scheduling VAP Security Policy
  • App Objects
• Admin
  • Reports
    • Generating Report Tasks
    • General Settings
  • Users
    • Configuring User Quota Control
  • Settings
    • General
      • Client Timezone
    • Firmware
    • Notification Center
      • SMS Event Notifications
  • Certificates
    • Batch Import
    • Import Certificates
  • Using the WiFi Planner
• SonicWall Support
  • About This Document

Testing Connectivity With Ping, Traceroute, or NSLookup

You can use the Diagnostics to test the connections of your SonicWave using either through pings or a trace route.

To test the connectivity of a SonicWave using pings or a trace route

1. Navigate to the Network > Devices pages.

2. On the row for the device you want to test, hover over the far right area until the configuration icons appear.

   The device must be online.

3. Select the Diagnostics (Magnifier) icon. the Diagnose SonicWave page displays.
4. In the Diagnostics with Ping or Trace route section, select the option from the Tool drop down that you want to use:
   • Ping
   • Traceroute
   • NSLookup
5. In the IP Address/Hostname field, enter the IP address or fully qualified domain name (FQDN) you want to test.
6. Click Test. The results will be displayed below the Result section.
7. Click Close to close the Diagnose SonicWave page.