• SonicOS NSv 7
• Introducing the NSv Series
  • Feature Support Information
  • Product Matrix and Requirements
  • Backup and Recovery Information
  • Exporting and Importing Firewall Configurations
  • Github Repository
  • Upgrading from SonicOS 6.5
  • Upgrading to a Higher Capacity NSv Model
  • Creating a MySonicWall Account
• Installing SonicOS on the NSv Series
  • Supported NSv Models
  • Resizing NSv Virtual Machine
  • Task List for an NSv Virtual Machine Setup
  • Installing NSv on Azure
  • Accessing Your NSv in the Azure Portal
    • Updating Your Dashboard and Accessing the NSv Resource Group
    • Finding the Public IP Address of Your NSv
    • Logging into Your NSv for SonicOS Management
    • Viewing and Configuring Security Rules
  • Forwarding Traffic to Your NSv
  • Testing Traffic Through Your NSv
  • SonicWall NSv Firewall on Azure GovCloud
    • Installing NSv on Azure GovCloud
    • Installing Windows 10 from Console
    • Creating Address Objects
    • Configuring Security Profile
    • Applying Security Services on Policies in NSv for Outbound Traffic
    • Adding Static Routes
    • Creating a Security Policy and NAT Policy for Inbound RDP to the VM
  • Troubleshooting Installation Configuration
    • Insufficient Memory Assignment
• Licensing and Registering Your NSv
  • Registering the NSv Virtual Machine with SonicOS
• SonicOS Management
  • Managing SonicOS on the NSv Series
  • Using System Diagnostics
• Using the Virtual Console and SafeMode
  • Connecting to the Console with SSH
  • Navigating the NSv Management Console
    • System Info
    • Management Network or Network Interfaces
    • Test Management Network
    • Diagnostics
    • NTP Server
    • Lockdown Mode
      • Temporary Lockdown Mode
    • System Update
    • Reboot | Shutdown
    • About
    • Logs
  • Using SafeMode on the NSv
    • Enabling SafeMode
    • Disabling SafeMode
    • Configuring the Management Network in SafeMode
      • Configuring Interface Settings
      • Disabling an Interface
    • Installing a New SonicOS Version in SafeMode
    • Downloading Logs in SafeMode
• SonicWall Support
  • About This Document

Using SafeMode on the NSv

The NSv virtual machine enters SafeMode when SonicOS restarts three times unexpectedly within 200 seconds. When the NSv virtual machine is in SafeMode, the virtual machine starts with a very limited set of services and features enabled. This is useful when trying to troubleshoot issues. The NSv virtual machine can also be configured to boot into SafeMode by using the Reboot | Shutdown screen in the NSv management console.

• How Management Console Differs in SafeMode

• Entering SafeMode

How Management Console Differs in SafeMode

In SafeMode, some of the features the management console provides are different in the following ways:

• Configurable interfaces

• Configurable default gateway

• Configurable DNS servers

  Changes made to interfaces in SafeMode are not persistent between reboots.

When the NSv is in SafeMode, the SonicOS service is one of the services that is not enabled and is shown as Not operational on the SafeMode System Info screen.

Entering SafeMode

After booting into SafeMode, the Management Console always starts with the System Info screen.

To exit SafeMode, disable it on the Reboot | Shutdown screen or deploy a new firmware image. See Disabling SafeMode and Installing a New SonicOS Version in SafeMode for more information.

• Enabling SafeMode

• Disabling SafeMode

• Configuring the Management Network in SafeMode

• Installing a New SonicOS Version in SafeMode

• Downloading Logs in SafeMode