SonicOS 7 NSv Getting Started Guide for Azure

Using the Virtual Console and SafeMode > Using SafeMode on the NSv > Downloading Logs in SafeMode
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Downloading Logs in SafeMode

When the NSv virtual machine is in SafeMode, extra logging information is kept that can be downloaded. The logs are available from the SafeMode web management interface that can be accessed through the URL provided at the public IP address of an NSv.

In SafeMode, the web management interface is only available by way of http (not https).

To download logs from SafeMode

  1. In a browser, navigate to http://<IP address>, using the applicable IP address. The SafeMode web management interface displays.

  2. Click Download Safe Mode Logs. A compressed file is downloaded that contains a number of files, including a console_logs file that contains detailed logging information.