SonicOS 7.1 Users

Logging

The SSO Agent sends log event messages to the Windows Event Log based on administrator-selected logging levels.

The network security appliance also logs SSO Agent-specific events in its event log:

The Notes field of log messages specific to the SSO Agent contain the text <domain/user-name>, authentication by SSO Agent. For more information about log messages, see SonicOS 7 Users.

User login denied - not allowed by policy rule User has been identified but does not belong to any user groups allowed by the policy blocking the user’s traffic.
User login denied - not found locally User has not been found locally and Allow only users listed locally is selected in the network security appliance.
User login denied - SSO Agent agent timeout Attempts to contact the SSO Agent have timed out.
User login denied - SSO Agent configuration error SSO Agent is not properly configured to allow access for this user.
User login denied - SSO Agent communication problem Problem communicating with the workstation running the SSO Agent.
User login denied - SSO Agent agent name resolution failed SSO Agent is unable to resolve the user name.
SSO Agent returned user name too long User name is too long.
SSO Agent returned domain name too long Domain name is too long.

Was This Article Helpful?

Help us to improve our support portal

Techdocs Article Helpful form

  • Hidden
  • Hidden

Techdocs Article NOT Helpful form

  • Still can't find what you're looking for? Try our knowledge base or ask our community for more help.
  • Hidden
  • Hidden