SonicOS 7.1 Device Settings

Firmware Settings > Configuring Firmware and Backup Settings > Sending Diagnostic Reports to Technical Support
Table of Contents

Sending Diagnostic Reports to Technical Support

To help determine system problems, you can send system diagnostics to SonicWall Technical Support.

To send diagnostic reports to Technical Support

  1. Navigate to Device | Settings > Firmware and Settings.
  2. Click Settings.
  3. Click DIAGNOSTICS .

  4. Click Send Diagnostic Reports to Support. This can take up to a minute. While sending the report, the status bar at the bottom of the screen displays:

  5. Click OK.