• SonicOS 7.1
• About SonicOS
  • Working with SonicOS
  • SonicOS Workflow
  • How to Use the SonicOS Administration Guides
  • Guide Conventions
• Anti-Spam
  • About Anti-Spam
    • What is Anti-Spam?
    • Benefits
  • How Does the Anti-Spam Service Work?
    • GRID Network
      • Benefits
      • GRID Connection Management with Sender IP Reputation and Connection Management Precedence Order
    • Address and Service Objects
      • Objects Created When the Anti-Spam Service is Enabled
  • Purchasing an Anti-Spam License
• Status
• Settings
  • Activating Anti-Spam
  • Installing the Junk Store
  • Configuring Email Threat Categories
  • Configuring Access Lists
    • Configuring User-defined Access Lists
    • Adding a Host to the Access Lists
  • Configuring Advanced Settings
• Relay Domains
  • About Open Relay
  • Listing Allowed Relay Domains
• Junk Box Messages
  • Information Displayed in the Junk Box Messages Table
  • Managing Junk Box Messages
• Junk Box Settings
• Junk Box Summary
  • Managing the Junk Box Summary
• User View Setup
  • Configuring User View Setup
• Address Books
  • About the Tabs
    • Allowed Lists
    • Blocked Lists
  • Adding Items to the Allowed or Blocked List
  • Deleting Items from the Allowed or Blocked List
  • Importing Address Book Entries
  • Exporting Address Book Entries
  • Searching the Allowed and Blocked Lists
• Manage Users
  • Updating the User Table
  • Enabling Non-LDAP User Authentication
  • Viewing Users
    • Selecting the Type of User to View
    • Selecting a Server’s Users to View
    • Finding a User
  • Adding Users
    • Adding Users Manually to the User Table
    • Importing Users to the User Table
  • Signing In as a User
• LDAP Configuration
  • Adding an LDAP Server
    • Configuring LDAP Queries
    • Adding LDAP Mappings
  • Editing an LDAP Server Configuration
  • Deleting an LDAP Server
• Advanced
  • Downloading System/Log Files
  • Selecting Log Settings
• Downloads
• SonicWall Support
  • About This Document

Managing Junk Box Messages

You can Filter, Delete, or send a copy of Junk Store messages.

To manage the Junk Store

1. On the POLICY | Anti-Spam > Junk Box Messages page, scroll to the Junk Box Messages table.

   

2. Select the checkbox for the message(s) that you want to manage.

   To select all messages, select the checkbox in the table header. All checkboxes are selected.

3. Perform the management task(s):

   • To permanently delete the selected messages from the Junk Store, click Delete.

     Messages are deleted automatically after 30 days.

     The selected messages are deleted immediately — there is no confirmation dialog before the deletion. If the deletion is successful, a green notification is displayed at the top of the page. If the deletion fails, the notification is red.

     The selected messages are unjunked and sent immediately — there is no confirmation dialog before the action. If the action is successful, a green notification is displayed at the top of the page. If the action fails, the notification is red.

   • To send a copy of the selected messages to a user, click the Send Copy To button. The Send Copy To dialog displays.

   1. Do one of the following:

      • Select Send a copy to original recipient.
      • Type the email address into the Recipient email address field.
   2. Click Send.
4. The selected message is sent immediately — there is no confirmation dialog before the action. If the action is successful, a green notification is displayed at the top of the page. If the action fails, the notification is red.