• SonicOS 7.1
• About SonicOS
  • Working with SonicOS
  • SonicOS Workflow
  • How to Use the SonicOS Administration Guides
  • Guide Conventions
• Anti-Spam
  • About Anti-Spam
    • What is Anti-Spam?
    • Benefits
  • How Does the Anti-Spam Service Work?
    • GRID Network
      • Benefits
      • GRID Connection Management with Sender IP Reputation and Connection Management Precedence Order
    • Address and Service Objects
      • Objects Created When the Anti-Spam Service is Enabled
  • Purchasing an Anti-Spam License
• Status
• Settings
  • Activating Anti-Spam
  • Installing the Junk Store
  • Configuring Email Threat Categories
  • Configuring Access Lists
    • Configuring User-defined Access Lists
    • Adding a Host to the Access Lists
  • Configuring Advanced Settings
• Relay Domains
  • About Open Relay
  • Listing Allowed Relay Domains
• Junk Box Messages
  • Information Displayed in the Junk Box Messages Table
  • Managing Junk Box Messages
• Junk Box Settings
• Junk Box Summary
  • Managing the Junk Box Summary
• User View Setup
  • Configuring User View Setup
• Address Books
  • About the Tabs
    • Allowed Lists
    • Blocked Lists
  • Adding Items to the Allowed or Blocked List
  • Deleting Items from the Allowed or Blocked List
  • Importing Address Book Entries
  • Exporting Address Book Entries
  • Searching the Allowed and Blocked Lists
• Manage Users
  • Updating the User Table
  • Enabling Non-LDAP User Authentication
  • Viewing Users
    • Selecting the Type of User to View
    • Selecting a Server’s Users to View
    • Finding a User
  • Adding Users
    • Adding Users Manually to the User Table
    • Importing Users to the User Table
  • Signing In as a User
• LDAP Configuration
  • Adding an LDAP Server
    • Configuring LDAP Queries
    • Adding LDAP Mappings
  • Editing an LDAP Server Configuration
  • Deleting an LDAP Server
• Advanced
  • Downloading System/Log Files
  • Selecting Log Settings
• Downloads
• SonicWall Support
  • About This Document

Downloading System/Log Files

Some log file names, such as those found in the commonlogs directory, contain a two-digit number such as 12.log. The "12" indicates that the log is for the 12th day of the most recent month. Some log file names end with a digit, such as MlfThumbUpdate_2.log. The "2" indicates that this is an older log. The current log is MlfThumbUpdate.log. The next most recent log is MlfThumbUpdate_0.log, followed by MlfThumbUpdate_1.log, and so forth.

Most log data is in Greenwich Mean Time (GMT), not in the local time of the server the logs come from. This applies to the names of the log files as well.

To download log or system configuration files from your SonicWall Email Security server

1. Navigate to the Download System/Log Files section of POLICY | Anti-Spam > Advanced.

   

2. Select the type of file to download from the Type of Component drop-down menu. The Choose specific files list becomes populated with those types of files.

3. From the Choose specific files list, select one or more specific items. The file names turn orange when selected. The Download button becomes active.

   The selected files are combined into a zip file.

4. Click Download to download the file(s) to your local hard drive.