To find out if Connect Tunnel is already installed and connected to the VPN, the user can check if an icon appears on the desktop or the task bar, or if the program is on the program list. If the program does not appear, contact the administrator, who can then reconfigure it appropriately. Hovering over the icon displays the connection status.
Connect Tunnel icon in the task bar notification area indicates the connection status:
Icon Color | Description |
Orange | VPN connection is not established or temporary network interruption |
Green | VPN connection is established |
Blue | VPN connection in secure network |
Yellow icon | VPN connection is established as Device VPN |
To view all the connection information, click on Connection Information on the Main Window.
The screen below shows the information given.