• Secure Mobile Access 12.4
• Introduction to Connect Tunnel
  • About Connect Tunnel
  • Guide Conventions
  • Resources Available from Connect Tunnel
  • Downloading and Installing Connect Tunnel
• Connect Tunnel Client for Windows
  • Launching VPN Connection
  • Launching VPN Connection using Network Logon
  • Launching VPN Connection using Always-ON VPN (AoV)
  • Launching VPN Connection using Device VPN
  • Using Connect Tunnel
    • Viewing Connect Tunnel Status
    • Logging into Connect Tunnel
    • Choosing a Login Group
    • Processing Server Certificates
    • Disconnecting from Connect Tunnel
  • Customizing Connect Tunnel
    • Viewing Current Settings
    • Connecting to a Different VPN
    • Configuring Split Tunnel Mode
    • Configuring a Device VPN connection
    • Updating the Connect Tunnel Application
  • Provisioning of Connect Tunnel using SCCM or Intune
    • Support for using default browser for SAML Authentication
  • Troubleshooting Connect Tunnel
    • Unable to Connect
    • Troubleshooting ESP
    • Unable to Access Resources or the Internet
    • Using Logs
    • Installation Fails
    • EPC Zone Classification doesn't work as intended
    • OpswatWrapper Init Error
• Connect Tunnel Client for macOS and Linux
  • System Requirements for MacOS
  • System Requirements for Linux
  • Starting Connect Tunnel
    • Connect Tunnel on macOS
    • Connect Tunnel on Linux
    • Specifying a Login Group
    • Connecting to a Different VPN
    • Quitting Connect Tunnel
  • Managing Configurations
    • Viewing Connect Tunnel Settings
    • Deleting a Configuration
      • Editing Connect Tunnel Settings
    • Creating a New Configuration
    • Selecting the Advanced Button
    • Advanced Options
    • Credential Caching/Secure Network Detection
  • Processing Server Certificates
  • Configuring Proxy Server Settings (Linux Only)
  • Troubleshooting
    • Unable to Connect VPN
    • Troubleshooting ESP
    • Unable to Access Resources or the Internet
    • Unable to Access Resources on Linux
• SonicWall Support
  • About This Document

Downloading and Installing Connect Tunnel

Connect Tunnel client is available to both administrators and end-users. The administrator can download it from Appliance Management Console (AMC), whereas an end-user can download it from WorkPlace and SonicWall website. The installation requires administrator privileges on the client machine.

• Procedure to download and install Connect Tunnel from AMC
• Procedure to download and install Connect Tunnel from WorkPlace
• Procedure to download and install Connect Tunnel from SonicWall Website

Procedure to download and install Connect Tunnel from AMC

1. Log into the AMC on your SonicWall SMA 1000 Series appliance.
2. In the left pane, select User Access > Agent Configuration > Access Agents > Client Installation Packages.> The Client Installation Packages page displays.

   

1. For Windows: In the Connect Tunnel Client group, click the drop-down next to Windows option and select the installation package based on your operating system. Connect Tunnel for Windows is supported on platforms such as x86, x64, and ARM processor.

   The available options are:

   • x64 (.exe)
   • x64 (.msi)
   • x86 (.exe)
   • x86 (.msi)
   • ARM (.exe)
   • ARM (.msi)

   

   Connect Tunnel and WorkPlace automatically detects and reports processor architecture (x84, x64, and ARM64) to the server. The server then tracks the architecture type in the user session state and installs or updates the platforms automatically.

2. Click Download.

   The install package is downloaded to your machine.

   OR

   For Mac: In the Connect Tunnel Client group, click Download next to Mac option.

   Connect Tunnel Client is built as universal application which can be run on both Intel and Apple Silicon Mac computers.

   

   OR

   For Linux: In the Connect Tunnel Client group, click the drop-down next to Linux option and select the installation package based on your operating system.

   The available options are:

   • x64
   • x86
   • ARM

   

   For configuration details of macOS and Linux, see Connect Tunnel Client for macOS and Linux

3. Open the downloaded file and click Agree to agree to the terms, then click Install.

Procedure to download and install Connect Tunnel from WorkPlace

1. Log into your WorkPlace.
2. Click on the Install Connect Tunnel shortcut resource to download or to install.

   

Procedure to download and install Connect Tunnel from SonicWall Website

1. Navigate to SonicWall.com > Products >All Products A-Z > Global VPN Client (or) Open SonicWall Website.
2. Select the Connect Tunnel tab.

   

3. For Windows: In the Get Connect Tunnel for Windows, click the drop-down next to Version option and select a version based on your operating system.

   The available options for Windows are:

   • Windows 32-Bit
   • Windows 64-Bit
   • Windows ARM 64-Bit

   

   Click Download or Copy. The install package is downloaded to your machine

4. For Linux: In the Get Connect Tunnel for Linux, click the drop-down next to Version option and select a version based on your operating system.

   The available options for Linux are:

   • Linux TAR 32-Bit
   • Linux TAR 64-Bit
   • Linux TAR ARM 64-Bit

   

   Click Download or Copy. The install package is downloaded to your machine

5. For Mac: In the Get Connect Tunnel for Mac, click Download or Copy Link to install package is downloaded to your machine

   

6. Click Download or Copy The install package is downloaded to your machine

7. Open the downloaded file and click Agree to agree to the terms, then click Install.