Secure Mobile Access 100 10.2 User Guide
- Secure Mobile Access 10.2 for the SMA 100 Series
- About This Guide
- Virtual Office Overview
- Using Secure Mobile Access Connect Agent
- Using Virtual Office Authentication
- Importing Certificates
- Using Two-Factor Authentication
- Using One-Time Passwords
- User Prerequisites
- Logging In with an Email One-Time Password
- Logging In with a Mobile App Time-based One-Time Password
- Logging In with an SMS One-Time Password
- Generating Backup Codes
- Configuring One-Time Password Settings for E-mail
- Configuring One-Time Password Settings for Mobile App
- Configuring One-Time Passwords for SMS-Capable Phones
- Configuring One-Time Password Settings for SMS
- Verifying User One-Time Password Configuration
- Using NetExtender
- User Prerequisites
- User Configuration Tasks
- Installing NetExtender on Windows
- Launching NetExtender Directly from Your Computer
- Pre-Filling the Key Fields While Installing with Microsoft Installer
- Configuring NetExtender Properties
- Configuring NetExtender Connection Scripts
- Configuring Batch File Commands
- Configuring Proxy Settings
- Configuring NetExtender Log Properties
- Configuring NetExtender Acceleration Properties
- Configuring NetExtender Packet Capture Properties
- Configuring Language Properties
- Configuring Protocol
- Viewing the NetExtender Log
- Disconnecting NetExtender
- Upgrading NetExtender
- Changing Passwords
- Authentication Methods
- Uninstalling NetExtender
- Verifying NetExtender Operation from the System Tray
- Using the NetExtender Command Line Interface
- Installing NetExtender on Linux
- Using NetExtender on Linux
- Using Mobile Connect
- Using File Shares
- Managing Bookmarks
- Warranty and License Agreements
- SonicWall Support
Viewing the NetExtender Log
The NetExtender log displays information on NetExtender session events. The log is a file named NetExtender.dbg
. It is stored in the directory: C:\Program Files\SonicWall\SSL VPN\NetExtender. To view the NetExtender log, right click the NetExtender icon in the system tray, and click View Log, click the Log icon on the main status page.
To view details of a log message, double-click a log entry, or go to View > Log Detail to open the Log Detail pane.
To save the log, either click the Export icon or go to Log > Export.
To filter the log to display entries from a specific duration of time, go to the Filter menu and select the cutoff threshold.
To filter the log by type of entry, go to Filter > Level and select one of the level categories. The available options are Fatal, Error, Warning, and Info in descending order of severity. The log displays all entries that match or exceed the severity level. For example, when selecting the Error level, the log displays all Error and Fatal entries, but not Warning or Info entries.
To view the Debug Log, either click the Debug Log icon or go to Log > Debug Log.
It could take several minutes for the Debug Log to load. During this time, the Log window is not accessible, although you can open a new Log window while the Debug Log is loading.
To clear the log, click Log > Clear Log.
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