• Secure Mobile Access 10.2 for the SMA 100 Series
• About This Guide
  • Organization of This Guide
  • Guide Conventions
• Virtual Office Overview
  • About Virtual Office
    • Accessing Virtual Office Resources
  • Browser Requirements
  • About Certificates
  • About the Virtual Office Web Interface
  • Logging Out of the Virtual Office
• Using Secure Mobile Access Connect Agent
  • What is the Secure Mobile Access Connect Agent?
  • Supported Operating Systems
  • Downloading and Installation
  • Setting Up the SMA Connect Agent
    • Proxy Configuration
    • Logs
    • Browser Warning
  • End Point Control (EPC)
  • PDA (Personal Device Authorization)
    • SonicWall Application
• Using Virtual Office Authentication
  • Importing Certificates
  • Using Two-Factor Authentication
    • User Prerequisites
    • RSA Two-Factor User Authentication Process
      • Logging into Virtual Office Using RSA Two-Factor Authentication
      • Creating a New PIN
      • Waiting for the Next Token
    • VASCO Two-Factor User Authentication Process
      • Logging into Virtual Office Using VASCO Two-Factor Authentication
      • Other RADIUS Server Two-Factor User Authentication Process
    • DUO Security Authentication
  • Using One-Time Passwords
    • User Prerequisites
    • Logging In with an Email One-Time Password
    • Logging In with a Mobile App Time-based One-Time Password
    • Logging In with an SMS One-Time Password
    • Generating Backup Codes
    • Configuring One-Time Password Settings for E-mail
    • Configuring One-Time Password Settings for Mobile App
    • Configuring One-Time Passwords for SMS-Capable Phones
    • Configuring One-Time Password Settings for SMS
    • Verifying User One-Time Password Configuration
  • Using NetExtender
    • Prerequisites for Windows Clients
    • Prerequisites for Linux Clients
  • Using Mobile Connect
    • Prerequisites for Apple iOS Clients
    • Prerequisites for Android Smartphone Clients
    • Prerequisites for macOS Clients
  • Using File Shares
    • Using HTML-based File Shares
    • Downloading Files and Folders using HTML5 File Share
  • Managing Bookmarks
    • Adding Bookmarks
      • RDP Bookmarks
        • Determining the Remote Computer’s Full Name or IP Address
        • Configuring Remote Desktop Access on the Remote Computer
      • VNC Bookmarks
      • Citrix Bookmarks
      • Web Bookmarks
      • Mobile Connect Bookmarks
      • FTP Bookmarks
      • SSHv2 Bookmarks
    • Editing Bookmarks
    • Removing Bookmarks
    • Using Bookmarks
      • Using Remote Desktop Bookmarks
      • Using VNC Bookmarks
      • Using Citrix Bookmarks
      • Using Web Bookmarks
      • Using Mobile Connect Bookmarks
      • Using File Share Bookmarks
      • Using FTP Bookmarks
      • Using Telnet Bookmarks
      • Using SSHv2 Bookmarks
      • Global Bookmark Single Sign-On Options
      • Per-Bookmark Single Sign-On Options
• Warranty and License Agreements
  • GNU General Public License (GPL) Source Code
  • Limited Hardware Warranty
  • End User License Agreement
• SonicWall Support
  • About This Document

Organization of This Guide

The SonicWall Secure Mobile Access User Guide is structured as shown here:

• About This Guide

  This section provides helpful information for using this guide. It includes conventions used in this guide, information on how to obtain additional product information, and a Quick Access Worksheet that you should complete before using the SMA appliance.

• Virtual Office Overview

  This section provides an overview of SMA appliance user features, NetExtender, File Shares, services, sessions, bookmarks, and service tray menu options.

• Using Secure Mobile Access Connect Agent

  This section provides procedures on downloading, installing, and configuring the SMA Connect Agent. It includes overviews of the End Point Control (EPC), Personal Device Authorization, and supported SonicWall applications.

• Using Virtual Office Authentication

  This section provides details on how to use the authentication features of the SonicWall Secure Mobile Access (SMA) Virtual Office portal. It includes importing certificates, using Two-Factor authentication, and using One-Time Passwords.

• Using NetExtender

  This section describes compatibility and all prerequisites to using NetExtender with Windows and Linux clients.

• Using Mobile Connect

  This section describes compatibility and all prerequisites to using Mobile Connect with Apple iOS and Android Smartphone clients.

• Using File Shares

  This section provides procedures on using file shares.

• Managing Bookmarks

  This section provides procedures on configuring bookmarks.

• Warranty and License Agreements

  This section provides the Limited Hardware Warranty and End User Licensing Agreement, and SonicWall Support contact information.

• SonicWall Support

  This section provides SonicWall Support contact information.