CS : Child CID Provisioning

Provision CrowdStrike Child CIDs

To request additional Child CIDs for your clients please use the following form and attach it to an email sent to CSProvision@SonicWall.com.

• Provision requests are currently averaging about 1 business day to be completed.
• NOTE: Please follow the instructions for properly filling out the form and emailing it to avoid additional delays.

Download and use this form: SonicWallOrderProvisioningForm.xlsx

Filling Out The Form:

• Start on Row 4 of the form, do NOT edit anything above Row 4.
• Make sure you do not have any data populated in Row 4 or below from the last time you used the form.
• ExistingParentCID (Column A): This is the CID for your existing Parent CID in CrowdStrike, if you are not sure where to find this, please reach out to your MSS CrowdStrike support team.
• Customer Name (Column B): This is the name of your client as you want it to appear for the Child CID.
  • NOTE: Please REMOVE any special characters such as: commas, periods, hyphens/dashes, and &
• Street Address, City, State, Country, ZipCode (Columns C - G): You can use your own company’s address if you do not want to provide your client’s address.
  • NOTE: For the County, please use the Country code. For example for United States please use “US”.
  • NOTE: If your address is not in the United States, please leave the “State” column blank.
• ProductCode (Column H): MSSP Defend Sonicwall.
  • You can use the drop down option for this to select “MSSP Defend Sonicwall”.
• Admin First Name (Column I): Input first name of initial client Admin (more can be invited once the CID is provisioned).
• Admin Last Name (Column J): Input last name of initial client Admin (more can be invited once the CID is provisioned).
• Admin Email (Column K): Input email address of initial client Admin (more can be invited once the CID is provisioned).
  • NOTE: If you do not want to have the client be invited at this time, you can use your own name and email address.
• Domain (Column L): Input the domain of the email address of initial Partner Admin used above.
  • For example if the email address is: firstlast@mybusiness.com then the domain would be entered as: mybusiness.com
  • NOTE: CrowdStrike limits future user invites for the CID to the specified domain, if you anticipate wanting to invite someone from your client to login, you will want to use an email address with that domain for the Admin in the steps above and use that email domain for this step as well.
  • If multiple domains are required, or you need to add a domain in the future please reach out to your MSS CrowdStrike support team.
• Leave Blank (Column M): Leave Blank
• Website (Column N): Optional (leave blank)
• Notes (Column O): Leave Blank, used to request a CID to be deprovisioned.

Save the form once it has been filled out!

Emailing In The Form:

• Remove any signature and text from the body of the email
• Make sure the email is NOT encrypted

• Subject: CRWD prov
• To: CSProvision@SonicWall.com
• Attach: The filled out and saved form
• Send the Email (please allow a business day for the provisioning to be completed)