SonicOS 8 Users

Single Sign-On Advanced Features

The maximum requests to send at a time setting is available when configuring SSO agents. For more information about configuring SSO agents, see SSO Agents.

This setting controls the maximum number of requests that can be sent from the appliance to the agent at the same time. The agent processes multiple requests concurrently, spawning a separate thread in the PC to handle each. Sending too many requests at a time can overload the PC on which the agent is running. If the number of requests to send exceeds the maximum, then some are placed on an internal “ring buffer” queue (see Using the Single Sign-On Statistics in the TSR and Viewing SSO Mouseover Statistics). Requests waiting on the ring buffer for too long could lead to slow response times in SSO authentication.

This setting works in conjunction with the automatically calculated number of user requests per message to the agent when polling to check the status of logged in users. The number of user requests per message is calculated based on recent polling response times. SonicOS adjusts this number as high as possible to minimize the number of messages that need to be sent, which reduces the load on the agent and helps reduce network traffic between the appliance and the agent. However, the number is kept low enough to allow the agent to process all of the user requests in the message within the poll period. This avoids potential problems such as timeouts and failures to quickly detect logged out users.

Was This Article Helpful?

Help us to improve our support portal

Techdocs Article Helpful form

  • Hidden
  • Hidden

Techdocs Article NOT Helpful form

  • Still can't find what you're looking for? Try our knowledge base or ask our community for more help.
  • Hidden
  • Hidden