• High Availability
  • About High Availability
    • High Availability Terminology
    • High Availability Modes
    • High Availability Encryption
    • Crash Detection
    • Virtual MAC Address
    • Dynamic WAN Interfaces with PPPoE HA
    • Stateful Synchronization with DHCP
    • Stateful Synchronization with DNS Proxy
    • About HA Monitoring
  • Understanding High Availability
  • Understanding SonicWall High Availability Operation Modes
  • About Active/Standby HA
    • Benefits of Active/Standby HA
    • Working of Active/Standby HA
  • About Stateful Synchronization
    • Benefits of Stateful Synchronization
    • How Does Stateful Synchronization Work?
    • Example of Stateful Synchronization
  • Active/Standby Prerequisites
    • Supported Platforms and Licensing for HA
    • Physically Connecting Your Security Appliances
    • Connecting the Active/Active DPI Interfaces for Active/Active DPI
  • Maintenance
    • Removing an HA Association
    • Replacing a SonicWall Security Appliance
      • Replacing an HA Primary Unit
      • Replacing an HA Secondary Unit
• High Availability Status
  • Active/Standby High Availability Status
    • High Availability Status
    • High Availability Config
    • High Availability Licenses
• Configuring High Availability
  • Configuration of HA Active/Standby
  • Configuring Active/Standby High Availability Settings
  • Configuring HA with Dynamic WAN Interfaces
  • Configuring Network DHCP and Interface Settings
    • Disabling the SonicOS DHCP Server
    • Configuring Virtual IP Addresses
    • Configuring Redundant Ports
• Fine Tuning High Availability
  • Advanced Settings
  • Configuring Advanced High Availability Settings
• Monitoring High Availability
  • Configuring Active/Standby High Availability Monitoring
  • IPv6 High Availability Monitoring
  • IPv6 HA Monitoring Considerations
• Failure Monitoring
• SonicWall Support
  • About This Document

Replacing an HA Primary Unit

To replace an HA Primary unit

1. In the SonicOS management interface of the remaining SonicWall Security Appliance (the Secondary unit), on the High Availability page, uncheck Enable High Availability to disable it.

2. Check Enable High Availability.
   The old Secondary unit now becomes the Primary unit. Its serial number is automatically displayed in the Primary SonicWall Serial Number field.

3. Type the serial number for the replacement unit into the Secondary SonicWall Serial Number field.
4. Click Synchronize Settings.
5. On MySonicWall, remove the old HA association. See Removing an HA Association.
6. On MySonicWall, register the replacement SonicWall Security Appliance and create an HA association with the new Primary (original Secondary) unit as the HA Primary, and the replacement unit as the HA Secondary.

7. Contact SonicWall Technical Support to transfer the security services licenses from the former HA Pair to the new HA Pair.

   This step is required when the HA Primary unit has failed because the licenses are linked to the Primary unit in an HA Pair.