• Secure Mobile Access
• About this Guide
  • Organization of this Guide
  • Guide Conventions
• About SonicWall Secure Mobile Access
  • About the SMA Appliance
  • Key SSL VPN Concepts and SMA Features
    • Resources
    • Users and Groups
    • Authentication
    • Communities
    • Access Policy
    • End Point Control (EPC)
    • SSL/TLS and Encryption
    • Single Sign-On
    • Sharing Configuration Data
    • Role-based Administration
    • System Monitoring and Logging
  • SonicWall SMA Components
    • Client Components and Access Methods
      • WorkPlace
      • Network Explorer
      • Connect Tunnel Clients
      • Mobile Connect App
      • Translated Web Access
      • Custom Port Mapping
      • Custom FQDN Mapping
    • End Point Control Components
    • Administrator Components
      • Setup Wizard
      • Appliance Management Console (AMC)
      • Access Services
  • Managing Multiple Appliances
    • Central Management Server
    • Global Traffic Optimizer
• Planning Your VPN
  • About Designing Your VPN
    • Who Will Access Your VPN?
    • Which Types of Resources Should Users Have Access To?
      • How Will Users Access Your Resources?
      • Tunnel, Proxy, or Web: Which Access Method is Best?
    • Security Administration
      • Defining Resources
        • Web Resources
        • Client/Server Resources
        • File Shares
      • Managing Access Control with an Access Policy
      • Access Control for Bi-Directional Connections
      • Design Guidelines for Access Rules
  • End Point Control
    • Advanced EPC
  • Putting It All Together: Using Realms and Communities
• Common VPN Configurations
  • About the Configurations
  • Deployment Scenario: Remote Access for Employees and Partners
    • Establishing an Authentication Realm
    • Identifying Users
    • Adding Resources
    • Creating Zones of Trust
      • Creating a Device Zone for Trusted Users
      • Creating a Device Zone for Partners
      • Creating a Quarantine Zone for Untrusted Users
  • Customizing WorkPlace
    • Modifying the Default Style and Layout
    • Creating a New WorkPlace Style and Layout
      • Creating a WorkPlace Style
      • Creating a Workplace Layout
    • Creating an Employee Community
      • Specifying Access Methods for Employees
      • Configuring End Point Control for Employees
      • Configuring the WorkPlace Appearance for Employees
    • Creating a Partner Community
      • Specifying an Access Method for Partners
      • Configuring End Point Control for Partners
      • Configuring WorkPlace Appearance for Partners
    • Access Control Lists
      • Adding a Rule for Limited Resources
      • Adding an Unrestricted Rule
  • Testing the Deployment Scenario
  • Other Remote Access VPN Scenarios
    • Providing Access to Web Resources
      • Defining Specific Web Resources
      • Web Resources on a Portion of Your Network
      • All Web Resources on Your Network
    • Web-Based File Access to Entire Networks
    • Broad Access to Network Resources
    • Remote Access for Mobile Users
  • Additional Partner VPN Scenarios
    • Access to a Specific Web Resource Using an Alias
    • Web-Based Access to a Client/Server Application
  • End Point Control Scenarios
    • Quarantining Employees on Untrusted Systems
    • Denying Access
  • Access Policy Scenarios
  • Application-Specific Scenarios
    • Providing Access to Outlook Web Access (OWA)
    • Providing Access to Voice Over IP (VoIP)
    • Providing Access to Windows Terminal Services or Citrix Resources
  • Authentication Scenarios
    • Using Multiple Realms vs Single Realm
  • Access Component Provisioning
    • Deploying the Same Agents to All Users
    • Deploying Different Agents to Different Users
• SonicWall Support
  • About This Document

Who Will Access Your VPN?

A key consideration in planning your VPN is identifying the users who need to access your network resources. Your user community will have a major impact on how you design and administer your VPN.

Most VPN users generally fall into one of two major categories:

• Remote employees : When serving remote and mobile employees, you’ll probably give them relatively open access to enterprise resources. Of course, you can also define a more granular access policy for specific resources that contain sensitive information (such as a payroll application).

  Employee computer systems under IT control provide the flexibility to install client software—such as the Connect Tunnel client—on the desktop.

• Business partners : Suppliers, vendors, contractors, and other partners generally have restricted access to resources on your network. This requires you to administer more granular resource definitions and access control rules than those typically used for a remote access VPN.

  For example, instead of simply defining a domain resource and granting open access privileges, you’ll often need to define specific host resources and manage a more complex access policy. When defining a Web resource you may also want to obscure its internal host name to maintain the privacy of your network.

  Because of the administrative and support issues associated with installing client software on computers outside the control of your IT organization, a Web-based access method is often best for business partners.