Secure Mobile Access 12.4 Deployment Guide

Providing Access to Voice Over IP (VoIP)

To permit users running one of the network tunnel clients to call each other using a Voice over IP (VoIP) telephony application, follow the steps outlined next.

To provide access to VoIP users

  1. Ensure that the network tunnel service is running on the appliance; you can do this on the AMC home page or System Configuration > Services page.

  2. Create an IP address pool for the network tunnel clients (Connect Tunnel or OnDemand Tunnel) on the System Configuration > Services > Configure Network Tunnel Service page.

  3. Ensure that the users who will access the VoIP application belong to a community that is configured to deploy one of the network tunnel clients to their computers. This is done on the Access Methods tab of the User Access > Realms > Configure Realm > Communities > Configure Community page.

  4. Create an access control rule from the VoIP users to the address pool that will be used for the VoIP application on the System Configuration > Access Control > Add Access Rule page.

  5. Create a second access control rule from the address pool for the VoIP application to the VoIP users the System Configuration > Access Control > Add Access Rule page.

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