• Secure Mobile Access
• About this Guide
  • Organization of this Guide
  • Guide Conventions
• About SonicWall Secure Mobile Access
  • About the SMA Appliance
  • Key SSL VPN Concepts and SMA Features
    • Resources
    • Users and Groups
    • Authentication
    • Communities
    • Access Policy
    • End Point Control (EPC)
    • SSL/TLS and Encryption
    • Single Sign-On
    • Sharing Configuration Data
    • Role-based Administration
    • System Monitoring and Logging
  • SonicWall SMA Components
    • Client Components and Access Methods
      • WorkPlace
      • Network Explorer
      • Connect Tunnel Clients
      • Mobile Connect App
      • Translated Web Access
      • Custom Port Mapping
      • Custom FQDN Mapping
    • End Point Control Components
    • Administrator Components
      • Setup Wizard
      • Appliance Management Console (AMC)
      • Access Services
  • Managing Multiple Appliances
    • Central Management Server
    • Global Traffic Optimizer
• Planning Your VPN
  • About Designing Your VPN
    • Who Will Access Your VPN?
    • Which Types of Resources Should Users Have Access To?
      • How Will Users Access Your Resources?
      • Tunnel, Proxy, or Web: Which Access Method is Best?
    • Security Administration
      • Defining Resources
        • Web Resources
        • Client/Server Resources
        • File Shares
      • Managing Access Control with an Access Policy
      • Access Control for Bi-Directional Connections
      • Design Guidelines for Access Rules
  • End Point Control
    • Advanced EPC
  • Putting It All Together: Using Realms and Communities
• Common VPN Configurations
  • About the Configurations
  • Deployment Scenario: Remote Access for Employees and Partners
    • Establishing an Authentication Realm
    • Identifying Users
    • Adding Resources
    • Creating Zones of Trust
      • Creating a Device Zone for Trusted Users
      • Creating a Device Zone for Partners
      • Creating a Quarantine Zone for Untrusted Users
  • Customizing WorkPlace
    • Modifying the Default Style and Layout
    • Creating a New WorkPlace Style and Layout
      • Creating a WorkPlace Style
      • Creating a Workplace Layout
    • Creating an Employee Community
      • Specifying Access Methods for Employees
      • Configuring End Point Control for Employees
      • Configuring the WorkPlace Appearance for Employees
    • Creating a Partner Community
      • Specifying an Access Method for Partners
      • Configuring End Point Control for Partners
      • Configuring WorkPlace Appearance for Partners
    • Access Control Lists
      • Adding a Rule for Limited Resources
      • Adding an Unrestricted Rule
  • Testing the Deployment Scenario
  • Other Remote Access VPN Scenarios
    • Providing Access to Web Resources
      • Defining Specific Web Resources
      • Web Resources on a Portion of Your Network
      • All Web Resources on Your Network
    • Web-Based File Access to Entire Networks
    • Broad Access to Network Resources
    • Remote Access for Mobile Users
  • Additional Partner VPN Scenarios
    • Access to a Specific Web Resource Using an Alias
    • Web-Based Access to a Client/Server Application
  • End Point Control Scenarios
    • Quarantining Employees on Untrusted Systems
    • Denying Access
  • Access Policy Scenarios
  • Application-Specific Scenarios
    • Providing Access to Outlook Web Access (OWA)
    • Providing Access to Voice Over IP (VoIP)
    • Providing Access to Windows Terminal Services or Citrix Resources
  • Authentication Scenarios
    • Using Multiple Realms vs Single Realm
  • Access Component Provisioning
    • Deploying the Same Agents to All Users
    • Deploying Different Agents to Different Users
• SonicWall Support
  • About This Document

WorkPlace

The WorkPlace portal provides your users with access to Web-based resources. You can create customized WorkPlace sites, each with a unique URL and appearance (colors, logo, and greeting text). This enables you to configure and deploy unique portals for different audiences such as partners and employees.

For Windows users, Access Manager takes care of installing agents and clients through the browser, and client installation log files make the process easy to troubleshoot. Once Access Manager is installed on a user device, most users will be able to receive client updates without requiring administrator privileges.

After a user logs in to WorkPlace, a Web page presents an administrator-defined list of shortcuts. These shortcuts reference the Web-based resources, Windows file system resources, and terminal servers to which the user has access privileges. Users can also add their own WorkPlace bookmarks to Web sites or network shares. The means of access to these resources depends on the user’s browser:

• Web resources and file system resources can be accessed from any Web browsers. By default, the appliance automatically provides Translated Web access.
• As an alternative to Translated Web access, which may have limitations with some Web applications such JavaScript, custom port mapping or custom FQDN mapping can be used. These methods involve mapping the backend resource either to a port on the SMA1000 Series appliance, or to an external fully qualified domain name.

The SMA appliance also supports Web-based access to Windows Terminal Services (WTS) and Citrix hosts. These hosts are accessed by Web-based terminal agents that use proprietary protocols to communicate with the terminal server.

WorkPlace Lite is also available as an access mode for the SMA appliance that bypasses all Access and EPC Agents and logs the user in to WorkPlace. The only prerequisite for logging in to a WorkPlace Lite-enabled WorkPlace site is that you must use a modern web browser that supports HTML5.

The SonicWall Secure Mobile Access user interface for the WorkPlace has been updated to the new SonicWall user interface appearance. This new appearance not only provides a new look and feel, but also provides improved navigation capabilities—including the ability to expand and collapse the navigation menus. In addition, the new user interface design is now compatible with mobile devices.

For more details on the WorkPlace portal, refer to the WorkPlace User Guide.