• Secure Mobile Access 10.2 for the SMA 100 Series
• Introduction
  • Obtaining The Latest Secure Mobile Access Firmware
  • Exporting a Copy of your Configuration Settings
  • Upgrading the Appliance with New Firmware
  • Resetting the SMA Physical Appliance using SafeMode
  • Importing Configuration Settings
    • SMA Versions Supporting Configuration Import
    • Platform Configuration Import Support Table
  • Resetting SMA to Factory Default Settings
• SonicWall Support
  • About This Document

Upgrading the Appliance with New Firmware

This section describes how to upload a new firmware image to the SonicWall SMA appliance and then reboot the appliance with the new firmware.

Firmware upgrade to SMA 10.2.1 is supported from the following previous versions:

• SMA 9.0.0.10-28sv
• SMA 10.2.x

See https://www.sonicwall.com/support/knowledge-base/upgrade-path-for-sma100-series/190314100423452/ for additional information.

SonicWall SMA appliances do not support downgrading to an earlier firmware version and directly rebooting the appliance with the configuration settings from a higher version. If you are downgrading to a previous version of the Secure Mobile Access firmware, you must select Boot with factory default settings. You can then import a settings file saved from the previous version or reconfigure manually.

SonicWall appliances upgrade to 10.2.X is supported from the SonicWall SMA appliances running 9.0 or 10.2.

To upload a new firmware image and restart the appliance

1. Download the Secure Mobile Access image file and save it to a location on your local computer.
2. Select UPLOAD NEW FIRMWARE from the System > Settings page. Browse to the location where you saved the Secure Mobile Access image file, select the file, and click ACCEPT. The upload process can take up to one minute.

3. When the upload is complete, you are ready to reboot your SonicWall SMA appliance with the new Secure Mobile Access image. Do one of the following:

   • To reboot the image with current preferences, mouse over the New Firmware row and click the boot icon at the right, then click BOOT in the BOOT FIRMWARE dialog.

     

   • To reboot the image with factory default settings, mouse over the New Firmware row and click the boot icon at the right, select the Boot with factory default settings option, and then click BOOT in the BOOT FIRMWARE dialog.

   Be sure to save a backup of your current configuration settings to your local computer before rebooting the SonicWall SMA appliance with factory default settings, as described in the Exporting a Copy of your Configuration Settings section.

4. After clicking BOOT, do not power off the device while the image is being uploaded to the flash memory.
5. After your SMA appliance successfully restarts with the new firmware, the login screen is displayed. The updated firmware information is displayed on the System > Status page and in the Current Firmware row on the System > Settings page.