Managing Spam

Cloud App Security offers protection that can block spam and junk email messages, preventing them from filling up the inboxes of your users.

Options to manage spam are available when you create threat detection policies. (Refer to Creating Threat Detection Policy Rules for detailed information about all of the available policy rule options.)

To configure spam management of email messages

1. From the Mode dropdown list, select the mode in which you want the DLP policy rule to operate:
   • Detect and Prevent
   • Protect (Inline)
2. In the policy rule, navigate to the Advanced section.
3. From the Spam workflow list, select one of these options:
   • Do Nothing: no action be taken on the email message. The event will still be logged
   • Add [Spam] to subject: email messages be sent to the intended recipient with “[Spam]” added to the Subject line.
   • Quarantine. User is alerted and allowed to restore the email: email messages be quarantined, the recipient is alerted, and the recipient can restore the email message.
   • Quarantine. User is not alerted (admin can restore): email messages be quarantined, but the recipient is not alerted. However, an administrator can restore the email message.
4. Set any other options that you want to apply for the policy. (Refer to Creating Threat Detection Policy Rules for detailed information about all of the available policy rule options.)
5. Click Save and Apply.