Managing User-Reported Phishing

Email users in your organization are an important element in detecting and combating phishing attempts. Users can help identify undetected phishing attempts, allowing your administrators to block the those attacks as well as be prepared for future similar phishing attempts.

Users using Outlook can identify email messages as phishing attempts from within the application by choosing Mark as Phishing. Doing this notifies Microsoft of the suspected phishing attempt and Cloud App Security can capture those email messages and report them as suspected phishing attempts. Administrators can then quarantine the message, create a block list rule based on the email message, or disregard the report.

To enable user-reported phishing

1. Make certain that Anti-phishing is running and enabled. (Refer to Starting Security Applications for more information.)

2. Options to manage user-reported phishing are available when you create threat detection policies. (Refer to Creating Threat Detection Policy Rules for detailed information about all of the available policy rule options.)

   In the Advanced section, under Security Tools, click Configure Anti-Impersonation and Phishing Confidence-Level.

3. For Import Office365 emails reported by users, select one of these options:
   • Create an "Alert" event
   • Create a "Phishing" event
4. Click Ok.