• Capture Client
• Overview
  • Description
  • Navigation
  • Guide Conventions
• Scopes and Policies
  • Introducing Scope of Operations
  • Using Scope Selector
  • Policy Management
    • Inheritance
    • Policy Types
      • Client Policies
      • Threat Protection Policies
      • Trusted Certificate Policies
      • Web Content Filtering Policies
      • Managing Blacklist
      • Exclusions
        • Hashes
        • Paths
        • Signer Identity
        • File Types
        • Browsers
    • Replicating Policies
    • Group Ranking Policy
    • Creating Custom Policies for Device Groups
    • Device Control
• Protection
  • Tenant Token
  • Installation for the New Clients
  • Migrating Clients Across Regions
  • Protecting Devices
  • Reviewing Registered Devices
    • List View
    • Unmanaged List View
    • Map
  • Active Users
  • Performing System Scan
• Groups
  • Creating a Static User Group
  • Creating Static Device Groups
  • Creating Dynamic Device Groups
  • Creating Custom Rules for Dynamic Groups
• SonicWall Support
  • About This Document

Migrating Clients Across Regions

SonicWall partners using Capture Client, can seamlessly transfer or re-register the existing clients to a tenant in another data center from the Management console, using the destination tenant token. This helps the existing clients to migrate across consoles (North America, Europe, MDR) without uninstalling and reinstalling Capture Client .

The migration feature works only on Capture Client 3.8.0 or the later versions. So, the Tenant Token option is not displayed for the older versions.

The migrate agent feature helps the existing customers who have tenants in one region to migrate their endpoints to another region.

To migrate agents for the existing clients

1. Navigate to Assets > Devices.

2. From the List View tab, select the device for which you want to migrate the agents.

3. Click on the gear icon on the right side. The actions that you can take on that particular endpoint are displayed.

   

4. Click on Migrate Agent.The Input Tenant Token Window is displayed.

   

5. Enter the Tenant Token. This is the target tenant token for the new tenant on the destination console.

   To get the tenant token, navigate to Management > Tenant Settings. For more information, refer to Tenant Token.

6. Click Confirm. The tenant is automatically migrated to the destination tenant on the destination console.