• SonicOS 7
• Obtaining the Latest SonicOS Firmware
• Creating a System Backup and Exporting Your Settings
• Upgrading via System Update in the NSv Management Console
• Upgrading SonicOS with Current Settings
• Upgrading a High Availability Pair
• Upgrading SonicOS with Factory Default Settings
• Using SafeMode to Upgrade the SonicOS Image
• Upgrading an Existing Deployment from SonicOS 6.5.4.v to SonicOS 7.0
• Performing a Model Upgrade
  • Performing a Model Upgrade on a Single NSv
  • Performing a Model Upgrade on NSv AWS or NSv Azure
  • Performing a Model Upgrade on an HA Pair
• Importing Configuration Settings
  • Settings Import Support Across NSv Platforms
  • Settings Import Support Across NSv Models
  • Settings Export and Import Procedures
• SonicWall Support
  • About This Document

Performing a Model Upgrade on an HA Pair

For Model Upgrade on a High Availability pair, you need two activation keys, one for the primary unit and one for the secondary unit. The primary unit upgrade key is generated using a regular SKU, while the secondary unit upgrade key is generated using an HA SKU. First, associate the HA pair (if not already associated) in MySonicWall before the model upgrade, then perform similar steps as you would for a single node model upgrade on both the primary and secondary units to complete the model upgrade on your HA pair.

To perform a model upgrade on a High Availability pair

1. In the VM console of your hypervisor, adjust the memory and CPU settings of the NSv you are upgrading to match the required settings for the new model.
2. Log into your MySonicWall account and associate the HA secondary unit with the primary unit (if not already associated).
3. Click the link for the primary unit to open the Service Management page for it. Buy the Model Upgrade license using the Cart icon, if needed.
4. Click the Key icon in the Model Upgrade row to open the Activate Service: Model Upgrade dialog.
5. Enter the key into the Activation Key field and then click Submit.
6. Go to the Service Management page for the secondary unit. Buy the Model Upgrade license (HA SKU) using the Cart icon, if needed.
7. Click the Key icon in the Model Upgrade row, enter the key (the HA SKU key) into the Activation Key field and then click Submit.
8. Log into the HA Pair as an administrator. This logs you into the active (primary) unit.
9. Navigate to the DEVICE | Settings > Licenses page and click Synchronize.

10. Restart the NSv if prompted, or navigate to DEVICE | Settings > Restart and click Restart System to reboot the primary unit.

    After bootup, the NSv will stay in the STANDBY state and the previously idle (secondary) NSv will become the active unit

11. Log into the HA Pair again, as administrator. This logs you into the secondary NSv, which is now the active unit.
12. Navigate to the DEVICE | Settings > Licenses page and click Synchronize.

13. Restart the NSv if prompted, or navigate to DEVICE | Settings > Restart and click Restart System to reboot the secondary unit.

    While this unit boots up, the first unit becomes active again and the HA Pair is upgraded and synchronized.