Performing a Model Upgrade on a Single NSv

This procedure works for Model Upgrade on NSv ESXi, NSv Hyper-V, and NSv KVM, and Step 2 through Step 9 also apply to NSv AWS or NSv Azure platforms that have enough CPU and memory for the upgrade in the underlying vendor VM model.

To perform a model upgrade on a single NSv

1. In the VM console of your hypervisor, adjust the memory and CPU/processor settings of the NSv you are upgrading to match the required settings for the new model.
2. In a browser on your management computer, log into your MySonicWall account at https://www.mysonicwall.com.
3. In MySonicWall, navigate to Product Management > My Products in the left navigation pane to display the list of your registered NSv virtual firewalls.
4. Click the link for the NSv that you wish to upgrade. The Service Management page opens.
5. Under Applicable Services in the GATEWAY SERVICES section, click the Cart icon in the Model Upgrade row to buy the SKU for the higher model. Or, obtain the license from your SonicWall sales contact. Copy the resulting activation key into your clipboard or make a note of it.
6. Click the Key icon in the Model Upgrade row to open the Activate Service: Model Upgrade dialog.
7. Enter the key into the Activation Key field and then click Submit.
8. Log into the NSv, navigate to the DEVICE | Settings > Licenses page and click Synchronize.

9. Restart the NSv if prompted, or navigate to Settings > Restart and click Restart System to reboot the NSv.

   Your NSv is updated to the new model, both in MySonicWall and in the License Manager. All services and maximum limits are now applied according to the updated Product ID.