• Secure Mobile Access 12.4
• Introduction
• Upgrade Description
  • Upgrade Summary
  • Platform Compatibility
  • Discontinued Features
• Special Considerations
  • Client Upgrade Requirements
• Preparation
  • Finding the Authentication Code
  • Registering your SMA Appliance
  • Verifying the Downloaded Upgrade File
  • Backing up your Current Configuration
• SMA Infrastructure Upgrade
  • Installing an Update or Hotfix Using the Appliance Management Console
  • Upgrading CMS and Managed Appliances
  • Verifying the SMA Update
  • Verifying the Managed Appliances Update
  • Verifying the CMS Update
• Post-Upgrade Tasks
  • Importing a Configuration
  • Rolling Back SMA to a Previous Version
  • Rolling Back CMS to a Previous Version
• SonicWall Support
  • About This Document

Upgrade Description

Upgrading your SMA infrastructure is a multi-task process that includes obtaining the updates or hotfixes, updating the SMA appliances, and updating the client endpoints. Instructions for creating a MySonicWall account and how to register your appliances are also included, if you haven’t already done that.

• It is STRONGLY recommended that customers/partners to upgrade their CMS and managed appliances to the latest/actively supported feature release and client/platform hotfixes with 12.4 firmware, and stay up to date from feature set, performance and security standpoint.
• It is STRONGLY recommended that customers/partners upgrade the managed appliances (SMA) to the latest/actively supported feature release and client/platform hotfixes with 12.4 firmware first before the CMS. After successful upgrade of the SMA appliances, the CMS should be upgraded to the identical, latest/actively supported feature release (only the platform hotfixes) with 12.4 firmware. The CMS and SMA appliances part of the cluster must be on the same latest/actively supported feature release and client/platform hotfixes with 12.4 firmware.
• It is STRONGLY recommended that customers/partners upgrade their Connect Tunnel clients to the latest versions available with actively supported feature release and client/platform hotfixes with 12.4 firmware, and stay up to date from feature set, performance and security standpoint.
• Customers running 12.4 and above+ latest hotfixes are advised to upgrade to 12.4.3 as it is the most recent and latest 12.4.x feature release.

The SMA 12.4.3 version includes all the bug fixes that are available with 12.4 and above + latest hotfixes.

• Upgrade Summary
• Platform Compatibility
• Discontinued Features