MSW Organization Account Feature Guide

Approving an Affiliation

To approve an Affiliation

  1. Login to MySonicWall of the customer.
  2. Navigate to My Workspace | User Groups > Affiliations tab.

    • You can find the list of Approved and Pending Affiliations requests.
    • Under the Actions column, you can find:

      • Only the Delete icon for approved requests.
      • Approve and Delete icons for pending requests.
  3. Review the details of the pending request and click Approve.
  4. Select the Employees from the list to be added to the user group.

    • Multiple employees can be included.
    • You can find this user group under My Workspace | User Groups. Access to the tenants or products is granted to the users based on the access provided to the User Group.
  5. Click Approve.

    Now, the affiliation is approved. The users added to the User Group can access the products shared by an MSP.

    On approval of the pending request:

    • Affiliation Status gets changed to Established.
    • User Group is created under My Workspace | User Groups with a Shared Sign.
    • Scope shows the Affiliation name and products shared with the customer.

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