• Capture Security Appliance 1.2
• Introduction
• Dashboard Overview
  • Security Dashboard
    • Verdicts
    • File Types
    • Insights
    • Top Submitters
    • Analysis Depths
    • Attack Origins
    • Unique Submitters
    • Files by Submitters
  • System Dashboard
    • System Information
    • Memory Usage
    • CPU Usage
    • Queue Depth
    • File Wait Time
    • Bandwidth
  • Filter by Source of Submission
• Scanning History
  • Deep Report for Malicious File
• System
  • Registration / Licensing
  • Firmware Management
  • Configuration Backup
  • Diagnostic
  • Restart / Shutdown
• Configuration
  • Settings
    • Closed Network
    • Fips Mode
    • Active-Active Clustering
    • Certificates
    • Usage Analytics
  • Network
    • Network Configuration
    • Time
    • Email Server Configuration
    • Static Route Configuration
  • User Management
    • Configuring Users
  • Allow List/Block List
  • Cloud Hash Lookup
  • Alerting
• Directory Scan
  • Source/Remote Share Configuration
  • Job/Scan Configuration
• Allowed Devices
• API
• Logging and Reporting
  • Logs Monitor
  • Syslog
  • Reporting
    • Scheduled Reports
    • Report History
• SonicWall Support
  • About This Document

Diagnostic

This screen allows you to Download Diagnostic Reports for later review or Download TSR, a Tech Support Report (TSR) to send to SonicWall Technical Support. The TSR collects diagnostic information from your system and compiles it into a report that the SonicWall Tech Support can use to debug and troubleshoot any system issues. This report includes diagnostic commands, log files, and optionally, a full system snapshot. The TSR also captures the system's current running configuration. You can also use Remote Debug to enable or disable a remote debugging mechanism.