Capture Client Monitoring with Dashboard, Threats and Applications

Viewing Alerts

All alerts are listed in a table at ACTIVITIES & LOGS > Alerts. The table lists the alert severity, time it was detected, type of issue, message, and status. Once you mouse over a particular alert, you also have the options to Mark it as read or Delete.

The table below shows the level of severity an event is assigned by default. This is based on the category the event belongs to.

Type Category/Description Severity
Threat Threat Detected High
  Threat Killed and Quarantined/Remediated Major
  Suspicious Activity Detected High
  Suspicious Activity K&Q/Remediated Major
Operational Infected Device

Major

  Device is offline for more than 8 days High
  Scan Started Minor
  Scan Completed Successfully Minor
  Scan Completed with Errors Major
  Other Device Event Low
  License Expiring Soon Major
  License Expired High
  Global Notification Info
  Planned Maintenance Low
  New Version Available Info
  Incompatible versions Major
  End of Support High
  Invalid Release High
  Other Console Event Minor
  Found Application Vulnerability High
  Report Ready to Download Info

To refine your search for specific issues, click on the Filter icon. It expands and you can select a combination of parameters to filter against.

You also have the options to:

  • Mark the alerts: Select the alert and click to categorize the alert as Mark as New, Mark as Read, or Delete it.
  • Export as CSV: Click to export and download the alerts to CSV file.
  • Refresh data: Click to refresh data.