Mobile Connect breaks after upgrade to SonicOS 6.5.4.15

Description

Remote Users operating with Mobile Connect on Windows , iOS, iPAD OS, macOS report a break in SSLVPN connections after upgrading the firmware to SonicOS 6.5.4.15-116n. 

This Issue is not observed by remote users who use Netextender as their preferred client.

Resolution

Please upgrade to the latest maintenance release firmware , SonicOS 6.5.5.1-6n released on mysonicwall.com on 07 January 2025.

Important Note: 

Mobile Connect ( MC ) on Windows is end of support. Please refer Product Lifecycle Page:  https://www.sonicwall.com/support/product-lifecycle-tables/sonicwall-mobile-connect/software/ .  

The alternative to Mobile Connect on Windows is Netextender which can be downloaded here:  https://www.sonicwall.com/products/remote-access/vpn-clients

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