Issues with Surface Pro and the Global VPN Client

Global VPN client cannot obtain virtual adapter address when MS Surface Pro wakes up from hibernation.

This issue is caused by a high MTU size on the Surface Pro's WiFi adapter and is not a SonicWall Global VPN client issue.
A MTU size of 1420 resolves this issue but appropiate MTU size may vary from case to case.

CAUTION: This is not supported by SonicWall and all modification to the local system are done at ones own risk.

On the Surface Pro open a command prompt and follow the steps below:

1. Type netsh interface ipv4 show subinterface
2. Press Enter.
3. You will see a list of network interfaces.
4. Type netsh interface ipv4 set subinterface “Local Area Connection” mtu=1420 store=persistent
   You should replace Local Area Connection with the name that appeared in the “Interface” column from steps 1-3.
5. Press Enter.
6. Restart your computer and then test again.