Even after configuring WAN group VPN correctly on the firewall, users still face issues with connecting to Global VPN client as it gets stuck at connecting..
For such situations, kindly follow the below steps.
This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.
1. Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case.
2. By phone: please use our toll-free number at 1-888-793-2830. Please have your SonicWall serial number available to create a new support case.
If you do not have a mysonicwall.com account create one for free!
This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.
1. Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case.
2. By phone: please use our toll-free number at 1-888-793-2830. Please have your SonicWall serial number available to create a new support case.
If you do not have a mysonicwall.com account create one for free!