03/26/2020 74 People found this article helpful 506,055 Views
CAUTION: Windows 7, NetExtender 8.0.241 or later only.
When trying to download the new versions of the Windows version of NetExtender 8.0.241 or later on Windows 7 OS the following error message occurs.
"Damaged version of net extender detected on your system. Please re download net extender"
The following link is to the article for Damaged Version of Net Extender Error Message on Windows 10
The latest SonicWall signed certificate is using SHA256, which isn't supported by default on Windows 7. The Microsoft KB3033929 adds SHA-2 code signing support for Windows 7 and Windows Server 2008 R2 - version: 1.0.
CAUTION: This update is not available for Windows Server 2003, Windows Vista, Windows Server 2008 or prior versions as such they will not work for NetExtender 8.0.241 or later.
C:\Program Files (x86)\SonicWall\SSL-VPN\NetExtender
.1. Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case.
2. By phone: please use our toll-free number at 1-888-793-2830. Please have your SonicWall serial number available to create a new support case.
If you do not have a mysonicwall.com account create one for free!
NOTE: As a workaround, you can disable Secure Boot in UEFI and the driver will load successfully.
ISSUE ID:
208731