Introducing New and Updated ConnectWise Manage, Datto Autotask, and Halo PSA Integrations with MySonicWall

Empowering MSPs with Automation and Flexibility to Grow Their Business

For managed service providers (MSPs), efficiency and automation aren’t just valuable—they’re essential for business growth and longevity. As an MSP, you constantly juggle customer needs, from setting up printers to configuring firewalls. On top of that, you must handle backend administrative work to ensure accurate billing and asset documentation. These tasks can drain time and resources, taking you away from serving your customers. Ensuring customers are billed correctly each month and staying on top of product renewals can be a headache—but falling short on these tasks and having to hold a “true-up” conversation with a client can be an even bigger nightmare, potentially harming your business relationships.

We’ve heard from our MSP partners that they need purpose-built integrations that allow them to choose and integrate SonicWall products with the PSA of their choice. This enables them to streamline backend operations, so they and their technicians can focus on growing their businesses. That’s why we’re excited to announce the latest new and updated integrations between MySonicWall and PSA vendors: ConnectWise Manage PSA, HaloPSA, and Datto Autotask PSA. This is a major step forward in helping MSPs streamline their daily operations and scale their services with ease. Starting now, SonicWall partners can easily integrate their SonicWall products with these additional PSA platforms via the PSA tab on MySonicWall.

Key Benefits

At SonicWall, we recognize that today’s MSPs navigate an increasingly complex environment where time and efficiency are paramount. By uniting MySonicWall with ConnectWise, HaloPSA, and Datto’s PSA platforms, we’re making it easier than ever for MSPs to manage their SonicWall assets, automate billing, and improve the customer experience. This integration marks another milestone in our commitment to building a seamless, efficient MSP experience—one that enables our partners to focus on growth instead of manually managing tools and processes. Here are some of the key benefits:

Streamlined Operations and Effortless Integration

With three new PSAs available through MySonicWall, MSPs now have greater flexibility and choice. These leading PSA tools are widely recognized for their powerful automation capabilities, helping MSPs improve operational efficiency and provide superior service. This integration allows MSPs to effortlessly bring SonicWall solutions into their preferred PSA, centralizing management and simplifying workflows. Additionally, MSPs can choose from existing PSA catalogs for added flexibility.

Automated Billing for Improved Accuracy and Reduced Overhead

Manual billing is not only time-consuming but also prone to human error. With this integration, SonicWall partners can benefit from automated billing directly within their chosen PSA, eliminating antiquated, time-intensive manual billing tasks. By reducing complexity, MSPs can expect fewer billing discrepancies, faster processing, and lower accounting overhead. Most importantly, automation helps avoid accidental undercharging and eliminates the need for uncomfortable true-up conversations.

Real-Time Asset Documentation for Precise, Up-to-Date Records

Keeping asset documentation current and accurate can be a logistical challenge. This new integration provides MSPs with real-time synchronization of asset data between MySonicWall and ConnectWise Manage, HaloPSA, or Datto Autotask. This ensures that all SonicWall assets are consistently tracked, documented, and up to date, reducing discrepancies and allowing MSPs to provide higher-quality service. Additionally, MSPs can create and import their own catalogs or use SonicWall’s pre-made ones for maximum flexibility.

Updated ConnectWise Integration

We’ve made it easier than ever to connect your SonicWall products to ConnectWise’s PSA platform. You can now directly access ConnectWise through MySonicWall’s PSA hub and migrate from a native integration, allowing you to take advantage of automated billing and asset documentation.

Getting Started with Our New PSA Integrations

Ready to experience the benefits for yourself? Enabling the ConnectWise Manage PSA, Datto Autotask PSA, and HaloPSA integrations with MySonicWall is quick and easy. Simply log into MySonicWall, navigate to the “PSA Hub” under MySonicWall → My Workspace → PSA Integration, and follow the instructions for your chosen PSA. Refer to our technical documentation or reach out to our support team for assistance at any step to ensure you get the most out of this integration.

For more information, check out the following resources:

• ConnectWise
• HaloPSA
• Datto

SonicWall’s Commitment to MSPs

With the cybersecurity landscape constantly evolving, SonicWall remains dedicated to providing solutions that empower MSPs to adapt and thrive. With seamless billing, precise asset documentation, and flexibility in PSA platform choice, we’re making it easier than ever for MSPs to do business with SonicWall. This integration underscores our commitment to making business operations seamless and highlights our dedication to flexibility, efficiency, and innovation. By continuously expanding our solution capabilities and integrating with the tools MSPs rely on most, SonicWall remains the vendor of choice for MSPs worldwide.