Overview / Scenario:
SonicOS Enhanced release 4.0 introduced support for multiple concurrent administrators. This feature allows for multiple users to log-in with full administrator privileges. In addition to using the default admin user name, additional administrator usernames can be created.
Because of the potential for conflicts caused by multiple administrators making configuration changes at the same time, only one administrator is allowed to make configuration changes. The additional administrators are given full access to the GUI, but they cannot make configuration changes.
Please Note: Administrators with full configuration privilege can also log in using the Command Line Interface (CLI).
Procedure:
When using RADIUS or LDAP authentication, if you want to ensure that some or all administrative users will always be able to manage the appliance, even if the RADIUS or LDAP server becomes unreachable, then you can use the RADIUS + Local Users or LDAP + Local Users option and configure the accounts for those particular users locally.
When using RADIUS or LDAP authentication, if you want to keep the configuration of administrative users local to the appliance whilst having those users authenticated by RADIUS/LDAP, perform these steps:
Preempting Administrators
When an administrator attempts to log in while another administrator is logged in, the following message is displayed. The message displays the current administrator’s user name, IP address, phone number (if it can be retrieved from LDAP), and whether the administrator is logged in using the GUI or CLI.
This window gives you three options:
• Continue - Preempts the current administrator. The current administrator is dropped to non-config mode and you are given full administrator access.
• Non-config - You are logged into the appliance in non-config mode. The current administrator’s session is not disturbed.
• Cancel - Returns to the authentication screen.
Activating Configuration Mode
When logging in as a user with administrator rights (that is not the admin user), the User Login Status popup window is displayed.
To go to the SonicWall user interface, click the Manage button. You will be prompted to enter your password again. This is a safeguard to protect against unauthorized access when administrators are away from their computers and do not log out of their session.
You can disable the User Login Status popup window if you prefer to allow certain users to log in solely for the purpose of managing the appliance, rather than for privileged access through the appliance. To disable the popup window, select the Members go straight to the management UI on web login checkbox when adding or editing the local group.
If you want some user accounts to be administrative only, while other users need to log in for privileged access through the appliance, but also with the ability to administer it (that is, some go straight to the management interface on login, while others get the User Login Status popup window with a Manage button), this can be achieved as follows:
Viewing Multiple Administrator Related Log Messages
Log messages are generated for the following events:
UTM: UTM: How Does Multiple Administrators Support Work in SonicOS Enhanced?
UTM: How to Configure Additional Administrators User Profiles in SonicOS Enhanced?
UTM: How to swith from non-config mode to full configuration mode while access SonicWall Management Interface in SonicOS Enhanced?
Source: SonicOS Enhanced 5.0 Multiple Administrators Feature Module