• SonicOS/X NSv 7
• Introducing the NSv Series
  • Feature Support Information
  • Node Counts Per Platform
  • Installation File / Supported Platforms
  • Hardware Compatibility
  • Product Matrix and Requirements
  • Backup and Recovery Information
  • High Availability Configurations
  • Exporting and Importing Firewall Configurations
  • Upgrading from SonicOS 6.5
  • Upgrading to a Higher Capacity NSv Model
  • Creating a MySonicWall Account
• Installing SonicOS/X on the NSv Series
  • Preparing the Windows Server System
  • Creating Virtual Switches in Hyper-V
  • Obtaining the NSv Image
  • To Install NSv on Hyper-V
  • Troubleshooting Installation Configuration
    • Insufficient Memory Assignment
    • Incompatible CPU
    • Incorrect CPU Configuration
    • Insufficient Resources at Time of Configuration
• Licensing and Registering Your NSv
  • Registering the NSv Virtual Machine with SonicOS/X
• SonicOS/X Management
  • Managing SonicOS/X on the NSv Series
  • Using System Diagnostics
• Using the Virtual Console and SafeMode
  • Connecting to the CLI and Management Console
  • Navigating the NSv Management Console
    • System Info
    • Management Network or Network Interfaces
    • Test Management Network
    • Diagnostics
    • NTP Server
    • Lockdown Mode
      • Temporary Lockdown Mode
    • System Update
    • Reboot | Shutdown
    • About
    • Logs
  • Using SafeMode on the NSv
    • Enabling SafeMode
    • Disabling SafeMode
    • Configuring the Management Network in SafeMode
      • Configuring Interface Settings
      • Disabling an Interface
    • Downloading Logs in SafeMode
  • Using the SafeMode Web Interface
    • Accessing the SafeMode Web Interface
    • Entering/Exiting SafeMode
    • Downloading the SafeMode Logs
    • Uploading a New Image in SafeMode
• SonicWall Support
  • About This Document

Installing a New SonicOS/X Version in SafeMode

SWI files are used to upgrade SonicOS/X. You can download the latest SWI image file from MySonicWall.

For additional information on uploading a new image, refer to: https://www.sonicwall.com/support/knowledge-base/?sol_id=180404172741874

In SafeMode, you can upload a new SonicOS/X SWI image and apply it to the NSv virtual machine. The SafeMode web management interface is used to perform an upgrade, rather than SafeMode in the NSv management console. When viewing the NSv management console in SafeMode, the URL for the SafeMode web interface is displayed at the bottom of the screen.

In SafeMode, the web management interface is only available by way of http (not https).

To install a new SonicOS/X from SafeMode

1. Depending on the type of NSv deployment, determine the IP address to use to access the SafeMode web management interface:

   • On an NSv deployed in Azure, you can access the Safemode web interface at the public IP address assigned to the NSv.

2. In a browser, navigate to http://<IP address>, using the applicable IP address. The SafeMode web management interface displays.

   

3. Click Upload Image to select an SWI file and then click Upload to upload the image to the virtual machine. A progress bar provides feedback on the file upload progress. After the upload completes, the image is available in the Image Management list in the SafeMode web interface.

4. In the row with the uploaded image file, click Boot and select one of the following:

   • Boot Uploaded Image with Current Configuration

   • Boot Uploaded Image with Factory Default Configuration

   

   The NSv virtual machine reboots with the new image.