• SonicOS/X NSv 7
• Introducing the NSv Series
  • Feature Support Information
  • Node Counts Per Platform
  • Installation File / Supported Platforms
  • Hardware Compatibility
  • Product Matrix and Requirements
  • Backup and Recovery Information
  • High Availability Configurations
  • Exporting and Importing Firewall Configurations
  • Upgrading from SonicOS 6.5
  • Upgrading to a Higher Capacity NSv Model
  • Creating a MySonicWall Account
• Installing SonicOS/X on the NSv Series
  • Preparing the Windows Server System
  • Creating Virtual Switches in Hyper-V
  • Obtaining the NSv Image
  • To Install NSv on Hyper-V
  • Troubleshooting Installation Configuration
    • Insufficient Memory Assignment
    • Incompatible CPU
    • Incorrect CPU Configuration
    • Insufficient Resources at Time of Configuration
• Licensing and Registering Your NSv
  • Registering the NSv Virtual Machine with SonicOS/X
• SonicOS/X Management
  • Managing SonicOS/X on the NSv Series
  • Using System Diagnostics
• Using the Virtual Console and SafeMode
  • Connecting to the CLI and Management Console
  • Navigating the NSv Management Console
    • System Info
    • Management Network or Network Interfaces
    • Test Management Network
    • Diagnostics
    • NTP Server
    • Lockdown Mode
      • Temporary Lockdown Mode
    • System Update
    • Reboot | Shutdown
    • About
    • Logs
  • Using SafeMode on the NSv
    • Enabling SafeMode
    • Disabling SafeMode
    • Configuring the Management Network in SafeMode
      • Configuring Interface Settings
      • Disabling an Interface
    • Downloading Logs in SafeMode
  • Using the SafeMode Web Interface
    • Accessing the SafeMode Web Interface
    • Entering/Exiting SafeMode
    • Downloading the SafeMode Logs
    • Uploading a New Image in SafeMode
• SonicWall Support
  • About This Document

Incorrect CPU Configuration

All cores must be on the same socket. Customer needs to change the CPU configuration in settings.

The SonicWall Network Security requires all virtual CPU to reside on a single socket. Power down the virtual machine and adjust the CPU configuration such that all CPU reside on the same socket.

This error might occur when EVC masks the CPU capability. https://communities.vmware.com/thread/536227 resolution is to disabled EVC.