• Network Security Manager 2.4.0 On-Premises System
• About Network Security Manager
  • About NSM
  • About the System Option
  • Conventions
    • Guide Conventions
    • UI Conventions
  • Related Documents
• Dashboard
  • System Information
  • CPU Usage
  • Memory Usage
  • Network Interfaces
  • Disk Usage
  • Active Users
• Settings
  • Licenses
  • Administration
  • Time
    • Setting Time
    • Adding an NTP Server
    • Deleting an NTP Server
  • Certificates
  • Common Access Card (CAC) Authentication
  • Diagnostics
    • Diagnostics Tests
    • Tech Support Report
  • Firmware and Settings
  • Backups/Restore Feature
    • Configure a Scheduled NSM File System Backup
    • Configure a Scheduled NSM File System Backup via SCP
    • View NSM File System Backups
    • Create a NSM File System Backup
    • Create SCP of a NSM File System Backup
    • Import a NSM File System Backup
    • Export a NSM File System Backup
    • Delete a NSM File System Backup
    • Restore NSM to a File System Backup
    • Backup/Restore NSM using Safemode
  • Zero Touch
  • Shutdown/Reboot
  • Closed Network
• Network
  • Settings
  • Interface
  • Routes
• System Monitor
  • Settings
  • Live Monitor
  • Process/Service Monitor
  • System Report
• High Availability
  • Status
  • Settings
  • Advanced Settings
  • Virtual IP
  • HA Modes and Terminologies
  • Backup/Restore in High Availability Setup
    • Configure a Scheduled Backup in High Availability Setup
    • Restore Feature in High Availability Setup
• NSM Management Console
  • Upgrade Instructions using Upgrade Package
  • Upgrade Instructions without Upgrade Package

Backup/Restore NSM using Safemode

In a scenario where NSM GUI becomes non-responsive and backup/restore is not possible using NSM GUI, the backup using safemode can be used.

To enter NSM in safemode

1. Log into the NSM console using KVM, VMWare, Hyper-V or Azure.

2. Navigate to Reboot | Shutdown.

   

3. Enable the Boot NSM into safemode. Click on Yes when prompted for confirmation to Boot NSM into safe mode.

   

4. The NSM system reboots to run in safemode.

   It takes around 10 minutes to reboot in safemode.

   

5. After successful reboot, log into NSM using http://NSMIPAddress.

Steps to backup/restore using safemode

1. Navigate to Firmware > Application Backups.

   

   1. To create a new backup, click on Create Backup. Then enter the name of the backup and click on Create Backup.

      

      

   2. To upload a backup from local drive, click on Upload Backup, select the backup file from local drive and click upload.

      

   3. To restore a backup, click on the restore icon beside the system backup to which the NSM has to be restored. On prompting for confirm the restore process, click on OK.

      

      

   4. To export a backup, click on the export icon beside the system backup which has to be exported. On prompting for confirmation, click on OK.

      

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   5. To delete a backup, click on the delete icon beside the system backup.

      

To exit from safemode

1. Log into the NSM console using KVM, VMWare, Hyper-V or Azure.

2. Navigate to Reboot | Shutdown.

   

3. Disable the Boot NSM into safemode. Click on Yes when prompted for confirmation to Boot NSM into safe mode.