Network Security Manager On-Premises Getting Started Guide

NSM Management Console Menu

NSM on-premises management menu choices are described in the following sections:

System Info

Some of the information in the System Info screen is dynamic. The following information is displayed:

  • GUID – Every On-Premises NSM instance has a GUID which is displayed here.
  • System Time – This is the current system time on the NSM On-Premises instance.
  • Up Time – This is the total time that the NSM On-Premises instance has been running.
  • Load Average – This shows the average CPU load for the last 1 minute, 5 minutes and 10 minutes. You can change the Average load time durations to view the CPU load over longer or shorter time periods.
  • Status - This shows the startup status of NSM.

Network Interfaces

In the Network Interface screen, you can configure these settings.

  • Network Interface – This is the current interface serving as the management interface. This defaults to ens160.
  • DHCP - This displays if the DHCP is enabled or disabled.
  • IPv4 Address – This is the IPv4 address currently assigned to the management interface.
  • Netmask – This is the netmask currently assigned to the management interface.
  • Mac Address – This is the MAC address of the management interface.
  • Gateway – This is the default gateway currently in use by the NSM On-Premises instance.
  • DNS – This is a list of the DNS servers currently being used by the NSM On-Premises instance.

Diagnostics

The Diagnostics screen provides the Ping and Nslookup tools to test connectivity between the management interface and the local network. Ping is used to test whether hosts in the network are reachable. Nslookup is available for sending DNS queries from the NSM On-Premises instance. Another option is to Send diagnostics to SonicWall support.

To use ping

  1. Select Diagnostics in the Menu and press Tab to move the focus into the Diagnostics screen.
  2. Select Ping to highlight it and then press Enter to display the Enter IP address dialog.
  3. Navigate into the dialog, press Backspace to clear the current value, and then type in the IP address that you want to ping.
  4. Press Enter.

    The ping output is displayed in the Ping host dialog.

  5. Press the Esc key to close the dialog.

To use Nslookup

  1. Select Diagnostics in the Menu and press Tab to move the focus into the Diagnostics screen.
  2. Select Nslookup to highlight it and press Enter to display the Enter hostname dialog.
  3. Navigate into the dialog, press Backspace to clear the current value, and then type in the hostname that you want to look up with a DNS query.
  4. Press Enter.

    The Nslookup query results are displayed in an information dialog. You can scroll up and down within the dialog by using the up/down arrow keys.

  5. Press the Esc key to close the dialog.

To send Diagnostic Report

In the Diagnostics screen, you can send diagnostics to SonicWall Technical Support.

Your NSM On-Premises instance must have internet access to send the diagnostics report to SonicWall Support.

  1. To send the diagnostics report, select Send in the main view to highlight it.
  2. Press Enter. A dialog box showing the diagnostics send output is displayed. The last message indicates success or failure.
  3. Press the Esc key to close the dialog.

Any errors during the Send process are displayed in the Send diagnostics dialog box.

Common reasons for the report failing to send include:

  • Misconfigured/missing default gateway
  • Misconfigured/missing DNS servers
  • Inline proxy

The Send Diagnostics tool does not currently work through HTTP proxies.

NTP Server

In the NTP Server screen, you can synchronize with an NTP server. For complete NTP Server configuration options, log into the SonicOS management interface and navigate to the MANAGE | Appliance > System Time page.

The NTP Server screen displays the following information:

  • Sync with NTP server – This button forces the NSM On-Premises instance’s NTP client to perform a sync with the configured NTP server(s).
  • Current time – The current time on the NSM On-Premises instance.
  • Network time enabled – A Yes/No value determining whether the NTP client is currently configured to keep in sync with an NTP server.
  • NTP synchronized – A Yes/No value determining if the NSM On-Premises instance is currently synchronized with the configured NTP servers.

System Update

The System Update screen provides function to start the system update.

Reboot/Shutdown

The Reboot | Shutdown screen provides functions for rebooting the instance, returning to factory defaults, and enabling SafeMode.

To perform an action, position the focus and then press Enter to select the desired action. Select Yes in the confirmation dialog, then press Enter again.

The actions available on the Reboot | Shutdown screen are:

  • Reboot GMS– Restarts the instance with current configuration settings.
  • Shutdown GMS – Powers off the instance.
  • Boot with factory default settings – Restarts the instance using factory default settings. All configuration settings are erased.
  • Boot GMS into safeMode – Puts the NSM On-Premises instance into SafeMode. In this product, SafeMode does not offer additional functionality.

About

The About screen provides information about the software version and build.

Logs

The Logs screen displays log events for the instance.

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