SonicWall - Active Retirement Mode for SonicWall NSA 220 Series

First Published:08/20/2015

Last Updated:12/20/2019

Active Retirement Mode Announcement

Dell SonicWALL is initiating the Active Retirement Mode (ARM) notification for the Dell SonicWALL NSA 220 series. Active Retirement Mode is the second phase of the Dell SonicWALL End of Life process outlined at the end of this document. During this phase Dell SonicWALL will no longer actively manufacture or sell the products listed below. In addition, Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device After the ARM phase has ended, the NSA 220 series will transition to Limited Retirement Mode (LRM). Limited Retirement Mode is the fourth phase of the Dell SonicWALL End of Life process outlined at the end of this document.

All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.

Products Affected

Products affected by this ARM announcement are listed below:

Table 1 End of Life Information

Regions	NOAM, EMEA
Products	NSA 220, NSA 220 Wireless-N
Product SKUs	See Tables 2 and 3
Last Day Order Begins	July 28, 2015
Last Day Order Ends	August 15, 2015
Active Retirement Mode Begins	August 16, 2015
Active Retirement Mode Ends	August 15, 2017
Last Day to Purchase 1-year Support	August 15, 2019
Limited Retirement Mode Begins	August 16, 2017
Limited Retirement Mode Ends	August 15, 2020
End of Support Begins	August 16, 2020

Table 2 Affected Hardware SKUs

NSA 220 Description	NSA 220 SKU	Replacement SKU Description	Replacement SKU
NSA 220	01-SSC-9750	DELL SONICWALL TZ500	01-SSC-0211
NSA 220 WIRELESS-N	01-SSC-9752	DELL SONICWALL TZ500 WIRELESS-AC	01-SSC-0212
NSA 220 SUPPORT BUNDLE 8X5 1YR	01-SSC-4659	DELL SONICWALL TZ500 WITH 8X5 SUPPORT 1YR	01-SSC-0425
NSA 220 GEN4 FIREWALL REPLACEMENT WITH CGSS	01-SSC-4933	DELL SONICWALL TZ500 TOTALSECURE 1YR	01-SSC-0445
NSA 220 GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT	01-SSC-4936	DELL SONICWALL TZ500 WITH 8X5 SUPPORT 1YR	01-SSC-0425
NSA 220 SECURE UPGRADE 2YR	01-SSC-4957	DELL SONICWALL TZ500 SECURE UPGRADE PLUS 2YR	01-SSC-0428
NSA 220 SECURE UPGRADE 3YR	01-SSC-4958	DELL SONICWALL TZ500 SECURE UPGRADE PLUS 3YR	01-SSC-0429
NSA 220 TOTALSECURE 3YR	01-SSC-4966	DELL SONICWALL TZ500 TOTALSECURE 3YR	01-SSC-0434
NSA 220 HIGH AVAILABILITY	01-SSC-9732	DELL SONICWALL TZ500 HIGH AVAILABILITY	01-SSC-0439
NSA 220 NFR	01-SSC-9738	DELL SONICWALL TZ500 NFR	01-SSC-0442
NSA 220 TOTAL SECURE 1YR	01-SSC-9744	DELL SONICWALL TZ500 TOTALSECURE 1YR	01-SSC-0445
NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR	01-SSC-4660	DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR	01-SSC-0426
NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR INTL	01-SSC-4661	DELL SONICWALL TZ500 WIRELESS-AC INTL WITH 8X5 SUPPORT 1YR	01-SSC-0427
NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH CGSS	01-SSC-4934	DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 1YR	01-SSC-0446
NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH CGSS INTL	01-SSC-4935	DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 1YR	01-SSC-0447
NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT	01-SSC-4937	DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR	01-SSC-0426
NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT INTL	01-SSC-4938	DELL SONICWALL TZ500 WIRELESS-AC INTL WITH 8X5 SUPPORT 1YR	01-SSC-0427
NSA 220 WIRELESS-N SECURE UPGRADE 2YR	01-SSC-4959	DELL SONICWALL TZ500 WIRELESS-AC SECURE UPGRADE PLUS 2YR	01-SSC-0430
NSA 220 WIRELESS-N SECURE UPGRADE 3YR	01-SSC-4960	DELL SONICWALL TZ500 WIRELESS-AC SECURE UPGRADE PLUS 3YR	01-SSC-0431
NSA 220 WIRELESS-N SECURE UPGRADE 2YR INTL	01-SSC-4961	DELL SONICWALL TZ500 WIRELESS-AC INTL SECURE UPGRADE PLUS 2YR	01-SSC-0432
NSA 220 WIRELESS-N SECURE UPGRADE 3YR INTL	01-SSC-4962	DELL SONICWALL TZ500 WIRELESS-AC INTL SECURE UPGRADE PLUS 3YR	01-SSC-0433
NSA 220 WIRELESS-N TOTALSECURE 3YR	01-SSC-4967	DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 3YR	01-SSC-0435
NSA 220 WIRELESS-N TOTALSECURE 3YR INTL	01-SSC-4968	DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 3YR	01-SSC-0436
NSA 220 WIRELESS-N NFR	01-SSC-9739	DELL SONICWALL TZ500 WIRELESS-AC NFR	01-SSC-0443
NSA 220 WIRELESS-N INTL NFR	01-SSC-9740	DELL SONICWALL TZ500 WIRELESS-AC INTL NFR	01-SSC-0444
NSA 220 WIRELESS-N TOTAL SECURE 1YR	01-SSC-9745	DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 1YR	01-SSC-0446
NSA 220 WIRELESS-N INTL TOTAL SECURE 1YR	01-SSC-9746	DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 1YR	01-SSC-0447
NSA 220 WIRELESS-N INTL	01-SSC-9753	DELL SONICWALL TZ500 WIRELESS-AC INTL	01-SSC-0449
NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR	01-SSC-4660	DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR	01-SSC-0426

Table 3 Affected Support Service SKUs

Description	SKU	Last Day to Order
3-year Support Services
Dynamic Support 24x7 for NSA 220 Series (3 Yr)	01-SSC-4632	August 15, 2017
Dynamic Support 8x5 for NSA 220 Series (3 Yr)	01-SSC-4626	August 15, 2017
Comprehensive Gateway Security Suite for NSA 220 Series (3 Yr)	01-SSC-4650	August 15, 2017
2-year Support Services
Dynamic Support 24x7 for NSA 220 Series (2 Yr)	01-SSC-4631	August 15, 2018
Dynamic Support 8x5 for NSA 220 Series (2 Yr)	01-SSC-4625	August 15, 2018
Comprehensive Gateway Security Suite for NSA 220 Series (2 Yr)	01-SSC-4649	August 15, 2018
1-year Support Services
Dynamic Support 24x7 for NSA 220 Series (1 Yr)	01-SSC-4630	August 15, 2019
Dynamic Support 8x5 for NSA 220 Series (1 Yr)	01-SSC-4624	August 15, 2019
Comprehensive Gateway Security Suite for NSA 220 Series (1 Yr)	01-SSC-4648	August 15, 2019

Last Day Order

Last Day Order is the last day to order the product from Dell SonicWALL and signifies Dell SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, Dell SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. Dell SonicWALL continues to sell support contracts.

Active Retirement Mode

Active Retirement Mode is an announcement by Dell SonicWALL to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device. Software/firmware support and hardware warranty are available throughout ARM for products with an active support contract. The duration of this phase is two years beginning one day after the end of Last Day Order.

1-Year Support Last Day Order

1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription service that bundles support from Dell SonicWALL. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.

Limited Retirement Mode

Limited Retirement Mode (LRM) is an announcement by Dell SonicWALL to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for purchase on products. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.

End of Support
End of Support (EOS) is an announcement by Dell SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. Dell SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.

Next Alert

SonicWall notice concerning OpenSSL defects including Man-in-the-Middle vulnerability (CVE-2014-0224)

SonicWall - Active Retirement Mode for SonicWall NSA 220 Series

Products Affected

Last Day Order

1-Year Support Last Day Order

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