What SonicOS firmware version do I need to manage SonicWave 200 and 400 series access points?
06/14/2023
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Description
As of May 6, 2019, all SonicWave wireless access points support free cloud management as part of the access point subscription service. That includes following platforms
SonicWave 200 series: SonicWave 231c, 224w, 231o
SonicWave 400 series: SonicWave 432e, 432i, 432o
Newly purchased SonicWave 432i, 432e, and 432o access points require specific SonicOS firmware version for interoperability and firewall management of the access point.
Please follow below instructions for seamless deployment and operation of the access point
Requirements:
- SonicWave access point with active subscription license
- SonicExpress mobile app for iOS or Android
- Access to Capture Security Center (CSC) via https://cloud.sonicwall.com
Cause
SonicOS firmware doesn't have the minimum compatibility requirement for SonicWave 400 series
Resolution
Upgrade firewall to target firmware version for seamless compatibility. It has three benefits
- Access point is compatible with firmware in existing branch
- User can opt to go to cloud from the same branch firmware (no need to upgrade to 6.5.4)
The new releases include the latest vulnerability fixes fixed
1. SonicWave 200 Series: SonicWave 231c, 224w, 231o |
1.1. Wireless Controller: WiFi Cloud Manager (no SonicOS dependency) |
- Download and install SonicExpress mobile app
- Register SonicWave via SonicExpress app
TIP: How to quickly register a SonicWave Wireless Access Point with SonicExpress
- Power up the access point and connect it to the network where DHCP server is available
- Login to Capture Security Center (CSC) and click on Wireless tile
- Wait for a few minutes and confirm access point is online in wifi dashboard (status is green)
- Go to settings page and click on upgrade button
- Wait for a few minutes. Go to Network>Devices and make sure access point firmware is upgraded and matches the firmware version in settings page
|
1.2. Wireless Controller: Firewall (need SonicOS 6.5.4.3) |
- Upgrade firewall to SonicOS 6.5.4.3 firmware
- Power up the access point and connect it to the firewall that was upgraded to 6.5.4.3
- Wait for a few minutes. Access point will be automatically registered and provisioned
- From firewall GUI, go to access point tab and make sure the AP is online
|
2. SonicWave 400 Series: SonicWave 432e, 432i, 432o |
New Access Point Deployment
|
2.1. Wireless Controller: WiFi Cloud Manager (no SonicOS dependency) |
- Download and install SonicExpress mobile app
- Register SonicWave via SonicExpress app
TIP: How to quickly register a SonicWave Wireless Access Point with SonicExpress
- Power up the access point and connect it to the network where DHCP server is available
- Login to Capture Security Center (CSC) and click on Wireless tile
- Wait for a few minutes and confirm access point is online in wifi dashboard (status is green)
- Go to settings page and click on upgrade button
- Wait for a few minutes. Go to Network>Devices and make sure access point firmware is upgraded and matches the firmware version in settings page
|
2.2. Wireless Controller: Firewall |
ACTION: Firewall firmware upgrade is required
|
2.2.1. Firewall firmware: SonicOS 6.5.1.x or older (need SonicOS 6.5.3.3 or 6.5.4.3) |
- Export and save firewall configuration
- Upgrade firewall to SonicOS 6.5.3.3 firmware (MySonicWall)
- Power up the access point and connect it to the firewall that was upgraded to 6.5.3.3
- Wait for a few minutes. Access point will be automatically registered and provisioned
- From firewall GUI, go to access point tab and make sure the AP is online
- As an alternative you can chhose to upgrade to SonicOS 6.5.4.3
|
2.2.2. Firewall firmware: SonicOS 6.5.2.x (need SonicOS 6.5.3.3 or 6.5.4.3) |
- Export and save firewall configuration
- Upgrade firewall to SonicOS 6.5.2.4 firmware (MySonicWall)
- Power up the access point and connect it to the firewall that was upgraded to 6.5.3.3
- Wait for a few minutes. Access point will be automatically registered and provisioned
- From firewall GUI, go to access point tab and make sure the AP is online
- As an alternative you can chhose to upgrade to SonicOS 6.5.4.3
|
2.2.3. Firewall firmware: SonicOS 6.5.3.x (need SonicOS 6.5.3.3 or 6.5.4.3) |
- Export and save firewall configuration
- Upgrade firewall to SonicOS 6.5.3.3 firmware (MySonicWall)
- Power up the access point and connect it to the firewall that was upgraded to 6.5.3.3
- Wait for a few minutes. Access point will be automatically registered and provisioned
- From firewall GUI, go to access point tab and make sure the AP is online
|
2.2.4. Firewall firmware: SonicOS 6.5.4.x (need SonicOS 6.5.4.3) |
- Export and save firewall configuration
- Upgrade firewall to SonicOS 6.5.4.3 firmware (MySonicWall)
- Power up the access point and connect it to the firewall that was upgraded to 6.5.1.5
- Wait for a few minutes. Access point will be automatically registered and provisioned
- From firewall GUI, go to access point tab and make sure the AP is online
|
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