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Capture Client Agent OS Requirements : Mac
10/25/2024 
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Description
This article offers guidance on the supportability of the Capture Client Agent for the macOS platform.
Resolution
Capture Client Management Console supports endpoints (PCs, Laptops and Tablets) running the following operating systems. Capture Client's advanced threat protection is powered by SentinelOne, and the SentinelOne agent is automatically installed and configured according to the Threat Protection security policy. The recommended SentinelOne agent version is listed below.
Guidelines for MacOS | MacOS Version | MacOS Name | Capture Client Version | SentinelOne Agent Version | Sentinel Agent (EOS) |
| 15.0,15.1 | Sequoia | 3.9.1 or later | 24.2.2 or later | - |
| 14.7 |
Sonoma | 3.9.1 or later | 23.3.2 or later | - |
| 14.6.1 | 3.9.1 or later | 23.3.2 or later | - | |
| 14.6 | 3.9.1 or later | 23.3.2 or later | - | |
| 14.2, 14.2.1, 14.3, 14.3.1, 14.4, 14.4.1, 14.5 | 3.9.1 or later | 23.3.2 or later | 23.2.6+ | |
| 14.0, 14.1, 14.1.1, 14.1.2 | 3.9.1 or later | 23.3.1 or later | 23.2.2+ | |
| 13.7 |
Ventura | 3.9.1 or later | 23.3.2 or later | - |
| 13.6.9 | 3.9.1 or later | 23.3.2 or later | - | |
| 13.6.8 | 3.9.1 or later | 23.3.2 or later | - | |
| 13.6.3, 13.6.4, 13.6.5, 13.6.6, 13.6.7 | 3.9.1 or later | 23.3.2 or later | 23.2.6+ | |
| 13.5.1,13.6,13.6.1 | 3.9.1 or later | 23.3.1 or later | 23.2.1+ | |
| 13.3, 13.3.1, 13.3.1(a), 13.4,13.4.1,13.5 | 3.9.1 or later | 23.3.1 or later | 23.2.1+ | |
| 13.2, 13.2.1 | 3.9.1 or later | 23.3.1 or later | 23.2.1+ | |
| 13.0, 13.1 | 3.9.1 or later | 23.3.1 or later | 23.2.1+ | |
| 12.7.6 |
Monterey | 3.9.1 or later | 23.3.2 or later | - |
| 12.7.2, 12.7.3, 12.7.4, 12.7.5 | 3.9.1 or later | 23.3.2 or later | 23.2.6+ | |
| 12.7.1 | 3.9.1 or later | 23.3.2 or later | 23.2.3+ | |
| 12.7 | 3.9.1 or later | 23.3.1 or later | 23.2.1+ | |
| 12.6.8, 12.6.1-12.6.7 | 3.9.1 or later | 23.3.1 or later | 23.2.1+ |
TIP: Supports both Apple M1/M2 Silicon and Intel chipset Mac Endpoints
Important:
- The SentinelOne macOS Agent version 24.2.2 is confirmed stable and compatible with macOS Sequoia 15. We strongly recommend that you upgrade the Agent to the latest version 24.2.2 as soon as possible.
- The Agent version 23.2.6+ is confirmed stable and compatible with macOS Sonoma. We strongly recommend that you upgrade the Agent to version 23.3.2 as soon as possible. Apple changes introduced in macOS Sonoma 14.2, 13.6.3, and 12.7.2 cause Agent upgrades and installations with MDM to fail on endpoints with those operating systems. Users with macOS 14.2, 13.6.3, 12.7.2 or later that want to upgrade their SentinelOne Agent or install with an MDM tool must use version 23.2 SP2 or later.
Note:
- Due to macOS system changes to the permissions authorization mechanism introduced in macOS Sequoia 15, when a process tries to access local network resources, the system will ask the user to allow "sentineld" to access local networks. This must be allowed so that the SentinelOne Agent can fully protect the endpoint. Currently, Apple does not provide any method to pre-approve these requests using MDM.
- In some cases, due to macOS system changes in macOS Sequoia 15, SSH connection drops may occur. However, this issue seems to be resolved in macOS Sequoia 15.0.1. If you identify this behaviour in your organization, please reach out to SentinelOne support for deeper investigation.
- To use Device Control for Bluetooth devices with macOS Sonoma, give Bluetooth permission to the sentinel_helper application. Setting Bluetooth permissions with MDM profile is not supported by Apple.
- Apple changes introduced in macOS Sonoma 14.4 and 14.4.1 can prevent the system notification that Full Disk Access has not been authorized for SentinelOne. If you are running macOS Sonoma 14.4 or 14.4.1 and have not authorized Full Disk Access for SentinelOne, you can upgrade to macOS Agent 24.1.2+ or macOS Sonoma 14.5 to enable the notification or you can authorize Full Disk Access for SentinelOne.
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